Director Technology Risk

Fidelity Canada; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

A leading financial services firm in Canada is seeking a Director of Technology Risk. In this role, you will lead and implement technology risk management strategies and collaborate with various stakeholders to mitigate compliance and operational risks. Strong communication, project management, and risk management expertise are essential. This position offers a flexible hybrid schedule as part of the firm's dynamic working environment.

Benefits

Flexible hybrid schedule

Diverse and inclusive workplace

Recognition as a top employer

Supporting a work-life balance

Qualifications

• Strong ability to communicate both in writing and verbally.
• Experience managing projects and scaling processes with company growth.
• Knowledge of Canadian brokerage industry and regulatory obligations.

Responsibilities

• Shape and implement technology risk management strategy.
• Identify and mitigate compliance and operational risks.
• Collaborate with stakeholders to maintain a comprehensive view of the risk posture.

Skills

Communication

Accountability

Risk Management

Project Management

Influencing Skills

Education

University Degree or equivalent work experience

Professional designation in audit or risk management (e.g. ISACA)

Job description

Overview

Job Posting: Director Technology Risk

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

What You’ll Be Doing

The Director, Technology Risk will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. The mandate extends to vendor risk management. You will collaborate with various stakeholders across Canada to develop and maintain a comprehensive view of the technology risk posture including but not limited to the Business continuity function and its impact on the business. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.

• Provides subject matter expertise and technical guidance to technology aligned process owners.
• Ensures that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
• Consults with senior business management to ensure technology assessments are aligned and inform business operational risk assessments in a meaningful, actionable manner.
• Works within the Cyber Security Technology & Controls, Tech Risk & Controls Frameworks Team, in partnership with stakeholders from across Global Technology, to lead the global programs to accurately represent and maintain the firm’s complex technology operations.
• Innovates and provides analysis and thought leadership to drive improvement and enhancement to the Firm’s Operational Risk framework, platform and End-to-End Technology Risk Management lifecycle.
• Drives and leads change initiatives across the Firm’s Risk Organization (both Technology and Business) to improve the understanding of technology risk.
• Establishes a proactive and collaborative framework that ensures Personal Data of Fidelity Canada customers, employees and all other individuals’ data subjects is identified and adequately protected.
• Collaborates with functional owners to document existing data protection controls, identify potential gaps and enhancements and follow-through on the completion of agreed-upon changes.
• Focuses on identifying Personal Data book of records systems and assesses data protection controls in place, establishing action plans to address any potential gaps.
• Establishes formal DPO review and attestation processes on existing controls.
• Builds organization awareness on key data protection requirements.
• Promotes collaboration between all the groups that own data protection controls in their respective areas.
• Establishes and conducts Privacy Impact Assessments for Fidelity Canada projects, systems and business process enhancements.
• Contributes to the development and execution of BCP plan and strategies.
• Supports the business during actual BCP events, including logistical planning, event coordination, communication, and supporting business resumption.
• Partners with other IS teams to review and develop business recovery requirements and strategies.
• Ensures appropriate testing including test preparation, postmortem analysis and test issues are documented, investigated, resolved, or corrective actions applied when possible.
• Chairs change management meetings, maintaining logs of all changes, risk ratings, approvals, and closure activities.
• Represents FIC’s change management program including collaboration with FCC when possible.
• Maintains the ServiceNow Configuration database ensuring that all applications and processes are subject to change management and owners/approvers are up to date.
• Meets regularly with employees to provide timely feedback, support and coaching to foster individual and team growth and development.
• HR processes are managed effectively with activities such as bonus goal development and performance appraisals.

What We’re Looking For

• A strong ability to communicate (written and verbal).
• A strong sense of accountability and taking initiative to drive projects to completion.
• Emphasis on risk and audit with an inquiring mind.
• Knowledge and understanding of clearing firm regulatory obligations, Canadian brokerage industry and brokerage operations, including the impact of technology on this market.
• Experience managing projects and scaling processes with company growth.
• Ability to collaborate and influence across all levels of the organization.
• Effective presentation skills.
• Strong influencing skills. Gaining acceptance of ideas and suggestions from business partners.
• Ability to plan, monitor, control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.

Expertise You Bring

• University Degree or equivalent work experience.
• Experience in risk management, audit and risk programs.
• Professional designation or certificate in audit, risk management or internal control (e.g. ISACA).

Nice to Have

• Experience in using common technology controls industry best practice (e.g., from NIST, ISO, ISACA, etc.) frameworks.
• Completed or in the process of completing CSC or IFIC CA designation is considered an asset.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

Canada’s Top 100 Employers, Greater Toronto’s Top Employers, Canada’s Top Family-Friendly Employers, Canada’s Top Employers for Young People, Great Place To Work Certified (Best Workplaces for Inclusion, Mental Wellness, Today’s Youth, Women, Financial Services & Insurance, Ontario, Most Trusted Executive Teams), LinkedIn Top Companies in Canada, HRD awards for Best Place To Work and Diversity & Inclusion in Recruiting, Canadian Compassionate Companies and other recognitions.

Designations

Canadian HR reports highlighting Innovative HR teamwork and related awards.

Accommodation

Fidelity Canada is committed to accommodating candidates with disabilities during the application process. If you require an accommodation, please email [e-mail].