Customs Account Analyst Intermediate

Buckland; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading global trade solutions provider is seeking a Customs Account Analyst to prepare documentation and coordinate customs releases for imports. The ideal candidate has at least 2 years of experience in customs brokerage or logistics and demonstrates excellent customer service skills. Responsibilities include handling queries, preparing customs documents, and conducting tariff research. This full-time role offers a competitive salary, a collaborative work environment, and an option for remote work.

Benefits

Competitive salary

Benefits package

Retirement plan

Remote work arrangement

Professional development opportunities

Qualifications

• Minimum 2 years in custom brokerage or logistics experience.
• Basic knowledge of FTA and PGA.
• Intermediate knowledge of the LVS program.

Responsibilities

• Provide the highest level of customer service to clients.
• Handle queries and resolve issues with Customs clearance.
• Prepare customs documents, complete entries, and invoicing.

Skills

Customer service

Tariff research and classification

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Outlook

Job description

Posted Wednesday, January 28, 2026 at 6:00 AM

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer‑focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Customs Account Analyst, Intermediate

What you’ll be doing

This position is responsible for preparing and handling documentations as well as monitoring and coordinating customs release for import of goods.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan
• Compensation range: $20.77-25.00 hourly (subject to experience)]
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization
• Remote work arrangement available for applicants who are not local to a Buckland office.

You will be responsible for

• Provide the highest level of customer service to clients, vendors, and service providers
• Handle queries and resolve issues with Customs clearance such as reject notices, eManifest errors, paper packages and RMD Corrections
• Prepare customs documents, complete entries and invoicing
• Conducting tariff research and classification, data entry of Import and Export
• Accurately complete final Invoicing of customs entries to CBSA within the allotted time frame.
• Good written and verbal communication skills.
• Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
• Demonstrate your meticulous attention to detail by ensuring accuracy and decision making.
• Driven by results working in a fast paced environment.
• Maintain a well‑organized calendar to balance meetings, tasks, and future initiatives.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.

What we need from you

• High school diploma or equivalent.
• Minimum 2 years in custom brokerage or logistics experience.
• Basic knowledge of FTA and PGA.
• Intermediate knowledge of the LVS program.
• Intermediate MS Office knowledge.
• High level of organization, time management and attention to detail.
• Completion of complex entries.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX.

Want to apply? Get in touch today

Please www.Buckland.com to apply to this current and open vacancy and to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on‑boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at [e-mail]