Customer Support Representative – Remote (Canada)

Spade Recruiting; Remote; CAD 60,000 - 80,000; Full time

Job summary

A remote recruitment agency is looking for Customer Support Representatives to assist individuals with understanding available benefit options. This fully remote role requires clear communication, a willingness to guide clients, and collaboration with a remote team. Full training is provided, making it open to anyone without previous insurance or financial experience. Ideal candidates should have a professional attitude, reliable internet, and the ability to work independently. It's a long-term opportunity with commission-based compensation and advancement possibilities.

Benefits

Weekly pay structure

Performance incentives

Flexible scheduling

Online training

Qualifications

• No previous experience in insurance or financial services required.
• Comfortable working independently from home.
• Must have a quiet workspace.

Responsibilities

• Communicate with clients via phone, video call, and email.
• Review requested information and explain available benefit options.
• Guide clients through simple application steps.

Skills

Strong communication and listening skills

Basic computer skills

Reliable internet connection

Professional attitude

Job description

We are currently expanding our remote team across Canada and are seekingCustomer Support Representativesto assist individuals and families with understanding available benefit options.

This role focuses on client communication, education, and follow-up. You will work with individuals who have already requested information and are seeking guidance. Full training is provided, and no previous experience in insurance or financial services is required.

Key Responsibilities

• Communicate with clients via phone, video call, and email
• Review requested information and explain available benefit options
• Answer questions clearly and professionally
• Guide clients through simple application steps
• Accurately document client information using digital tools
• Follow structured scripts, training, and compliance guidelines
• Work collaboratively with a remote team

What We’re Looking For

• Strong communication and listening skills
• Comfortable working independently from home
• Reliable internet connection and quiet workspace
• Basic computer skills and ability to follow processes
• Professional attitude, patience, and consistency

Compensation & Growth

• Commission-based compensation paid per completed enrollment
• Weekly pay structure
• Performance incentives and bonuses available
• Ongoing residual income opportunities
• Advancement into leadership and training roles based on performance

Training & Support

• Paid, step-by-step online training provided
• Mentorship and daily team support
• Clear scripts, systems, and tools supplied
• No cold calling — clients have already requested information

Additional Details

• 100% remote position
• Open to applicants residing in Canada
• Flexible scheduling options
• Long-term opportunity for motivated individuals

Apply today to be considered for immediate onboarding.