Customer Support Representative – Remote

Spade Recruiting; Remote; CAD 60,000 - 80,000; Full time

Job summary

A recruiting firm is offering a remote position perfect for individuals looking for meaningful work with flexible hours. You'll engage with clients through phone or video, ensuring a clear and supportive experience. No prior experience is required as comprehensive training will be provided. Ideal candidates will possess strong communication skills, time management, and the ability to work independently. Benefit from weekly compensation, bonuses, and a positive team-focused environment.

Benefits

Comprehensive training

Weekly compensation

Opportunities for bonuses

Defined pathways for advancement

Team-focused work environment

Consistent full-time hours

Qualifications

• Clear and confident communication skills are essential.
• Basic comfort using computers and virtual meeting tools is required.
• Reliable time management and work ethic are necessary.
• Ability to stay organized while working independently.

Responsibilities

• Schedule and confirm upcoming appointments.
• Conduct conversations by phone or video.
• Explain available options clearly.
• Support members with online steps.
• Maintain accurate notes and complete follow-up tasks.
• Create a positive experience for every person assisted.

Skills

Clear communication skills

Listening habits

Basic computer skills

Time management

Organizational skills

Job description

Overview

This role is a great fit for someone looking for meaningful, stable work that can be done from home. Each day, you’ll speak with individuals who are already prepared for the conversation and simply need clear, professional guidance. Your job is to walk them through key details, answer questions, and make the entire process feel easy and straightforward.

Your Responsibilities

You’ll follow a consistent, organized workflow and engage with members throughout the day. In this position, you will:

• Schedule and confirm upcoming appointments

• Conduct conversations by phone or video

• Break down available options in a simple, relatable way

• Support members as they complete online steps

• Maintain accurate notes and complete follow‑up tasks

• Create a smooth, positive experience for every person you assist

Who Thrives in This Role

Success here comes from strong communication and a genuine desire to help people. You’re likely a great fit if you have:

• Clear, confident communication skills and good listening habits

• Basic comfort using computers and virtual meeting tools

• Reliable time management and a consistent work ethic

• The ability to stay organized while working independently

No prior experience is needed—we provide full training from day one.

What You’ll Receive

We’re committed to long-term growth and a supportive team culture. You’ll benefit from:

• Comprehensive training and continuous learning

• Weekly compensation with opportunities for bonuses

• Defined pathways for advancement

• A positive, team‑focused work environment

• Consistent full‑time hours

• Remote‑work flexibility based on location