Customer Solutions Specialist — Build Better Futures

goeasy; Alberta; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading lease-to-own business in Alberta seeks a Customer Solutions Specialist to foster strong customer relationships and drive sales. The role involves engaging with customers to understand their needs, manage accounts, and oversee retail operations. Ideal candidates have strong communication skills, a sales-oriented mindset, and experience in customer-facing environments. This position also values diversity and is committed to creating an inclusive workplace.

Benefits

RRSP match and Employee Share Purchase Plan

Employee discounts on furniture and appliances

24/7 healthcare with Virtual Doctor Appointments

Customizable benefits package

Paid birthday off and personal days

Qualifications

• Experience in a customer-facing environment (retail, finance, or leasing preferred).
• Proven communication skills with a passion for helping others.
• Must be legally eligible to work in Canada and able to pass background checks.

Responsibilities

• Build strong customer relationships through engagement.
• Interview customers to understand their needs and match them with suitable products.
• Manage customer accounts and conduct collection activities with empathy.
• Uphold merchandising standards and manage inventory.

Skills

Communication and interpersonal skills

Sales-oriented mindset

Strong multitasking abilities

Attention to detail

Job description

A leading lease-to-own business in Alberta seeks a Customer Solutions Specialist to foster strong customer relationships and drive sales. The role involves engaging with customers to understand their needs, manage accounts, and oversee retail operations. Ideal candidates have strong communication skills, a sales-oriented mindset, and experience in customer-facing environments. This position also values diversity and is committed to creating an inclusive workplace.