Customer Service - Work from Home

Spade Recruiting; Toronto; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading recruitment firm in Toronto is seeking enthusiastic individuals for a client service role. You will work from home, assisting clients with benefit enrollment and policy explanations. The position offers full training, competitive compensation, and opportunities for career advancement. The ideal candidate will enjoy a healthy work-life balance and receive full benefits after three months.

Benefits

Full training provided

100% work from home

Competitive compensation

Career advancement opportunities

Full benefits after 3 months

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Respond to client requests for coverage.
• Create and explain individualized policies via our Needs Analysis system.
• Collaborate with management teams to stay updated on new products.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Responsibilities:

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Respond to client requests for coverage while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Collaborate with management teams to stay updated on new products, services, and policies.

Job Benefits:

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with bonuses earned.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.