Customer Service Specialist - Growth, Training & Impact

Techo-Bloc; Southwestern Ontario; On-site; CAD 60,000 - 70,000; Full time

Job summary

A leading manufacturing company in Ontario is seeking a Customer Service Specialist to join their team. In this role, you will manage customer inquiries and orders, ensuring every customer feels valued. The ideal candidate is passionate about service delivery and eager to learn and grow within the company. With a vibrant culture and numerous perks, this position provides a promising career path in an innovative environment. Join us in making an impact across North America.

Benefits

Group insurance & RRSP with employer contribution

24/7 telemedicine & Employee Assistance Program

In-house leadership development

Considerable referral bonuses

Healthy snack-filled kitchens

Employee Recognition Events

Qualifications

• Passionate about providing outstanding customer service.
• Motivated to grow and willing to be coached.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Process and manage customer orders efficiently.
• Respond to inquiries and provide smart alternatives.
• Coordinate with teams to ensure timely deliveries.
• Follow up on outstanding orders and resolve issues.

Skills

Outstanding customer service

Positive mindset

Attention to detail

Ability to multitask

Strong communication skills

Familiarity with Microsoft Office

Tools

Microsoft Dynamics AX

Job description

A leading manufacturing company in Ontario is seeking a Customer Service Specialist to join their team. In this role, you will manage customer inquiries and orders, ensuring every customer feels valued. The ideal candidate is passionate about service delivery and eager to learn and grow within the company. With a vibrant culture and numerous perks, this position provides a promising career path in an innovative environment. Join us in making an impact across North America.