Customer Service Representative

PGG Wrightson; Central Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading agricultural services company is seeking a Customer Service Representative for a fixed term of approximately six months in Hastings, Ontario. This position offers practical retail experience, customer service interaction, and the opportunity to learn about the horticulture industry. Candidates should be motivated and reliable. Training is provided. The role includes assisting customers, managing stock, and supporting local growers. Competitive benefits such as store discounts and trainings are offered.

Benefits

Store discounts

KiwiSaver contributions

Discounted medical insurance

Qualifications

• Ability to work independently and as part of a team.
• Interest in, or experience with, the horticulture industry.
• Physical ability to perform regular lifting tasks.
• Previous experience in a retail or customer service role is beneficial.
• Familiarity with Microsoft Office and Outlook is useful.

Responsibilities

• Assist customers in a fast-paced retail environment.
• Process sales and manage stock and displays.
• Support growers and farmers to achieve their goals.
• Gain practical experience and industry exposure.

Skills

Team player

Interest in rural or horticulture sector

Good physical fitness

Retail or customer-facing experience

Basic confidence with Microsoft Office and Outlook

Job description

Customer Service Representative - Fixed Term

We are seeking a Customer Service Representative (CSR) to join our Hastings Fruitfed Store for a fixed-term opportunity of approximately six months. Whether you’re local to the region, between study, taking a break from university, or simply looking for a hands‑on role with a defined timeframe, this could be the perfect next step.

PGG Wrightson is one of New Zealand's leading providers of products and services to the agricultural and horticultural sectors. We are helping grow the country through our knowledge, service and expertise — and we’re proud to develop people along the way.

What you’ll get up to:

Our growers in the region rely on strong support from our store team. As a CSR, you’ll work in a fast‑paced, supportive environment where you’ll gain practical retail and customer service experience while learning about the horticulture industry.

You’ll be involved in the day‑to‑day running of the store — assisting customers, processing sales, managing stock and displays, and supporting growers and farmers to achieve their goals. This is a hands‑on role that builds confidence, communication skills, and real‑world experience in a respected national company.

Sound like a bit of you? You don’t need to tick every box — we provide training and ongoing support. This role is well suited to someone looking to build experience over a fixed term, including university students or those exploring their next career step. If you’re motivated, reliable, and keen to learn, we want to hear from you.

Our wish list of skills and experience (Although training is provided)

• A team player who can also work independently
• Interest in the rural or horticulture sector (helpful, not essential)
• Good physical fitness (regular lifting involved)
• Previous retail or customer‑facing experience is an advantage
• Basic confidence with Microsoft Office and Outlook

What’s in it for you?

This role offers a great opportunity to build transferable skills, gain industry exposure, and work with a supportive team in a busy retail environment. We invest in our people through training and development, and provide staff benefits including store discounts, KiwiSaver contributions, and discounted medical insurance. We’re also proud to pay at least New Zealand’s living wage.

• Reference #: 32511
• Posted on: 12 Feb 2026
• Closes on: 01 Mar 2026 23:55
• Location(s): Hastings
• Expertise: Administration, Call Centre & Customer Services, Retail, Sales
• Job level(s): Entry, Experienced 1-3 years