Customer Service Representative - Work From Home

Spade Recruiting; Belleville; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking enthusiastic individuals to assist clients with outstanding service and product knowledge. This remote position involves handling customer calls, distributing benefit enrollment materials, and explaining policies. Full training is provided along with competitive compensation, bonuses, and full benefits after 3 months. The role promotes a healthy work-life balance and offers career advancement opportunities.

Benefits

Full training provided

Competitive compensation

Career advancement opportunities

Full benefits after 3 months

100% work from home

Values a healthy work-life balance

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance