Customer Service Representative

Nutrien Ag Solutions Limited; Roblin; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading agricultural services provider in Canada is seeking a skilled Customer Service Representative to join their team in Roblin. In this role, you will handle customer inquiries, monitor accounts, and ensure accurate financial transactions. The ideal candidate has over a year of customer service experience, is proficient in Microsoft Office, and holds a valid Canadian driver’s license. Join us at Nutrien Ag Solutions to make an impactful contribution to the future of agriculture.

Qualifications

• 1+ years of customer service experience.
• Must possess a valid Canadian driver’s license.
• Proficient in Microsoft Office applications.

Responsibilities

• Respond to customer inquiries and market credit products.
• Monitor accounts receivable and accounts payable.
• Reconcile cheque and credit card payments daily.
• Maintain confidential office records and files.

Skills

Customer service experience

Microsoft Office (Word, Excel, PowerPoint)

Valid Canadian driver’s license

SAP experience

Job description

Nutrien is a leading provider of crop inputs and services. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.

Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven Seed and Dyna-Gro Seed; as well as financial, custom application and precision ag services.

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers\' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.

Reporting to the Branch Manager, the Customer Service Representative is accountable to respond to customer inquiries, marketing credit products and services, and supporting the branch team in a professional and courteous manner.

What You\'ll Do:

• Under the direction of the Branch Manager and/or Assistant Manager,monitorsaccounts receivable, accounts payable, and credit limits.
• Reconcilescheque and credit card payments daily. Receives and posts payments to customer accounts – while ensuring 100% accuracy.
• Prints Daily Reports as required under Policy and Procedures including the “End of Day Report” and “Payments Listing”.
• Maintains confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers, and shipment notices.
• Completes administrative correspondence.
• Assistswith inventory control and receiving shipments of supplies and/or inventory.
• ChampionNutrien’sculture of care andcomplywithNutrien, industry regulatory, and EH&S standards.

What You\'ll Bring:

• 1+ years of customer service experience.
• Mustpossessa valid Canadian driver’s license.
• Microsoft Office (Word, Excel, PowerPoint).
• PreviousSAP experience, an asset.

Ready to make an impact with us? Apply today!

The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien\'s compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes a great responsibility—to our growers and customers, our employees and shareholders, our communities, and the planet.

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