Customer Service - Remote - 50k-60k / Year

Spade Recruiting; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading recruitment firm in Canada is seeking enthusiastic and self-driven individuals for a fully remote customer service role. You will assist existing and prospective clients throughout the day by providing outstanding service and product knowledge. Key responsibilities include handling calls, distributing benefit materials, and creating individualized policies. The position offers full training, competitive compensation, benefits after 3 months, and opportunities for career advancement, all while valuing a healthy work-life balance.

Benefits

Full training provided

Competitive compensation

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Qualifications

• Enthusiastic and self-driven individuals are required.
• Ability to handle customer inquiries and provide service.
• Strong communication skills are needed.

Responsibilities

• Distributes benefit enrollment materials and determines eligibility.
• Handles incoming customer service calls.
• Responds to client requests for coverages.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providingoutstanding service and product knowledge.

Duties

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance