customer service clerk

Government of Canada; Edmonton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A governmental organization in Edmonton seeks a customer service representative to assist clients and manage sales. Responsibilities include answering inquiries, handling payments, and operating the cash register. Candidates should have strong interpersonal skills and be able to work in a fast-paced environment. This position requires on-site availability with no remote option.

Benefits

Free parking available

Qualifications

• Experience in a retail setting is an asset.
• Ability to operate a cash register and handle payments.
• Experience with heavy loads and physically demanding tasks.

Responsibilities

• Answer inquiries and provide information to customers.
• Receive payments and sell merchandise.
• Operate cash register and ship orders.

Skills

Customer service skills

Attention to detail

Ability to multitask

Team player

Flexibility

Education

No degree, certificate or diploma

Tools

iOS

MS Windows

Shopify

Job description

Overview

Languages: English

Education: No degree, certificate or diploma

Experience: Experience an asset

On site: Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail/wholesale establishment/distribution centre
• Retail business
• Hobby/crafts/novelty store

Responsibilities

• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Receive payments
• Sell merchandise
• Answer clients\' inquiries and provide information
• Operate cash register
• Ship orders
• Order picking
• Work with on-line accounts and systems

Experience and specialization

• Type of product
• Food and food products
• Beer and spirits
• Wines

Computer and technology knowledge

• iOS
• MS Windows
• Shopify

Equipment and machinery experience

• Forklift

Additional information

• Transportation/travel information
• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Bending, crouching, kneeling
• Handling heavy loads
• Physically demanding
• Repetitive tasks
• Standing for extended periods

Own tools/equipment

• Cellular phone

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Ability to multitask
• Dependability
• Quick learner

Benefits

• Free parking available