Customer Service and Sales Development Representatives - Remote

Vestine HR Solutions; Burlington; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A recruitment solutions provider is seeking an entry-level Customer Service & Sales Development Representative to assist potential clients with their insurance needs from a remote environment. Ideal candidates are strong communicators, service-oriented, and self-motivated. This role offers uncapped commission potential, flexible full-time hours, and growth opportunities within a supportive team culture.

Benefits

Uncapped commission potential

100% remote work

Flexible full-time hours

No cold calling

Growth opportunities

Supportive culture

Qualifications

• Full training is provided.
• Comfortable working in a remote environment.
• Previous experience in sales or customer service is a plus.

Responsibilities

• Respond to inbound client inquiries and qualify potential leads.
• Match client goals with the best insurance options.
• Provide clear information on policies, benefits, and next steps.
• Schedule appointments and manage follow-ups.
• Support the sales team by identifying upsell opportunities.

Skills

Strong communication and interpersonal skills

Service-oriented mindset

Familiarity with email, CRM tools, and video conferencing

Self-motivated

Job description

Job Type: Full-Time
Location: Work from Home / Remote

We are looking for entry-level professionals who are passionate about helping others, building strong client relationships, and driving business growth — all from the comfort of your home.
If you’re a great communicator, naturally empathetic, and thrive in a goal-driven environment, this is your opportunity to grow your career while making a real impact.

What You’ll Do:

As a Customer Service & Sales Development Representative, you'll be the first point of contact for potential clients—offering support, guidance, and personalized solutions as they navigate their insurance needs.

• Respond to inbound client inquiries and qualify potential leads.

• Understand client goals and match them with the best insurance options.

• Provide clear, accurate information on policies, benefits, and next steps.

• Schedule appointments and manage follow-ups.

• Support the sales team by identifying upsell opportunities and nurturing relationships.

What We’re Looking For:

We value attitude and potential over experience — full training is provided.

• Strong communication and interpersonal skills.

• A service-oriented mindset with genuine care for helping people.

• Comfortable using email, CRM tools, and video conferencing.

• Self-motivated and disciplined in a remote work environment.

• Previous experience in sales, customer service, or lead generation is a plus (but not required).

What You’ll Get:

• Uncapped Commission Potential – Get rewarded for your results with performance-based pay .

• 100% Remote – Work from anywhere.

• Flexible Full-Time Hours – Create a schedule that works for you.

• No Cold Calling – We provide high-quality, pre-qualified leads.

• Growth Opportunities – Clear path for career advancement.

• Supportive Culture – Join a team that values people first.

Next Steps After You Apply:

After you apply, our team will review your application within a few business days. If you're selected, we'll contact you via phone, text, or email between Monday and Saturday. Most applicants receive a response within one week, so please add us to your safe sender list to avoid missing important updates.

About Us:

We provide recruitment solutions in the United States & Canada for Permanent, Temporary & Contract roles across the IT, Finance, Tech, Telecoms, e-Commerce and Non-profit sectors