Customer Experience Specialist — Jewelry Showroom

Spence Diamonds; City of Langley; On-site; CAD 30,000 - 60,000; Part time

Job summary

A jewelry retail company in Langley seeks a customer service representative to provide exceptional service. You'll greet customers and assist with sales during busy periods, ensuring a pleasant showroom experience. Ideal candidates have strong customer relationship skills with at least one year of experience in customer service, and are comfortable using technology. The position requires good time management and communication skills, with a pay range of $18.05 to $21.55 per hour based on experience and qualifications.

Benefits

Attractive compensation packages

Employee discounts

Learning and development resources

Team building events

Qualifications

• At least a year of experience in a customer service environment.
• Strong background in customer service from retail, hospitality, or similar fields.
• Comfortable using computers and willing to learn new software.

Responsibilities

• Greet customers and provide outstanding service.
• Assist sales teams and take customers through the showroom.
• Handle cash and process payments.
• Manage phone and email correspondence effectively.

Skills

Customer relationship skills

Time management

Problem solving

Conflict resolution

Communication skills

Job description

A jewelry retail company in Langley seeks a customer service representative to provide exceptional service. You'll greet customers and assist with sales during busy periods, ensuring a pleasant showroom experience. Ideal candidates have strong customer relationship skills with at least one year of experience in customer service, and are comfortable using technology. The position requires good time management and communication skills, with a pay range of $18.05 to $21.55 per hour based on experience and qualifications.