Customer Care Assistant - Welcoming Fast-Paced Dining

McDonald’s; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A popular fast-food chain is looking for a Customer Care Assistant to join its team in Southwestern Ontario, Canada. This full-time position offers a guaranteed minimum number of hours and involves supporting customers in creating a welcoming atmosphere. Candidates should be friendly, possess good communication skills, and work well in a busy environment. The role includes assisting families, maintaining cleanliness, and communicating customer feedback. Competitive hourly pay between £9.52 and £12.26 is provided, along with holiday pay, meal allowances, and employee discounts.

Benefits

Holiday pay

Meal allowance

Employee discounts

Access to wellbeing and support programmes

Training and transferable skills development

Flexible working options

Qualifications

• Comfortable speaking with customers.
• Able to stay energetic and focused throughout shifts.
• Previous customer-facing experience is helpful but not essential.

Responsibilities

• Support customers in the dining area.
• Maintain high standards of cleanliness across dining areas.
• Assist families and children with activities.
• Support special events and customer-focused activities.
• Communicate regularly with managers about customer satisfaction.

Skills

Friendly and approachable demeanor

Good communication skills

Ability to work in a team

Positive attitude

Energetic and focused

Job description

A popular fast-food chain is looking for a Customer Care Assistant to join its team in Southwestern Ontario, Canada. This full-time position offers a guaranteed minimum number of hours and involves supporting customers in creating a welcoming atmosphere. Candidates should be friendly, possess good communication skills, and work well in a busy environment. The role includes assisting families, maintaining cleanliness, and communicating customer feedback. Competitive hourly pay between £9.52 and £12.26 is provided, along with holiday pay, meal allowances, and employee discounts.