Customer Account Representative

Natural Purity; Hamilton; On-site; CAD 70,000 - 80,000; Full time

Job summary

A Canadian home improvement company based in Hamilton seeks motivated individuals for a full-time role. You will attend pre-scheduled in-home appointments to assess needs and recommend eco-friendly solutions. No cold calling or prospecting is required, as training is provided for success. The ideal candidate has strong communication skills, a valid driver’s license, and resides in the Greater Toronto Hamilton Area. Enjoy competitive pay, performance bonuses, and a supportive workplace culture.

Benefits

Competitive salary + performance bonuses + benefits

Paid training

Team culture and events

Qualifications

• Must have a valid driver’s license and provide your own transportation.
• Must live in the GTHA (Greater Toronto Hamilton Area) and reside full-time in Canada.

Responsibilities

• Attend company-booked in-home appointments.
• Perform basic home improvement quality assessments.
• Recommend tailored, eco-friendly solutions to homeowners.
• Deliver exceptional customer service and build trust with clients.
• Represent Canadian-made products.

Skills

Strong communication skills

Interpersonal skills

Professional work ethic

Willingness to learn

Job description

Build a Rewarding Career with Natural Purity

Join Natural Purity, a proudly Canadian company offering competitive pay, performance bonuses, and paid training — no prior experience required. This is a Monday–Friday, full-time position with no cold calling, no door knocking, and no telemarketing. All appointments are pre-booked for you.

You’ll meet directly with homeowners, provide helpful guidance, and recommend eco-friendly, Canadian-made solutions that genuinely improve quality of life. If you’re a strong communicator who enjoys helping people, this is your opportunity to build a long-term career with a growing company.

About Natural Purity

Natural Purity is a Canadian leader in innovative, eco-friendly home improvement solutions. Our mission is to improve the quality of life for families across Canada through sustainable, high-performance systems — proudly made in Canada.

We believe in teamwork, work-life balance, and professional growth. Our culture is inclusive, supportive, and energetic, with a strong focus on employee success, hands-on training, and real advancement opportunities.

Why Work With Us

At Natural Purity, we believe great employees create great customer experiences — and we invest in your success.

• Full-time, permanent role with long-term stability

• Pre-scheduled appointments only — no prospecting required

• Paid training provided — experience not necessary

• Monday to Friday schedule — no weekends, or holidays

• Competitive salary + performance bonuses + benefits

What You’ll Do

• Attend company-booked in-home appointments

• Perform basic home improvement quality assessments (training provided)

• Recommend tailored, eco-friendly solutions to homeowners

• Deliver exceptional customer service and build trust with clients

• Represent Canadian-made products you can stand behind

What We Offer

• Base salary: $70,000 – $80,000 annually

• Bonuses and performance incentives

• Clear advancement and promotion opportunities

• Ongoing training and professional development

• Team culture and events — paintball, go-karting, sporting events, team dinners

• Inclusive, supportive workplace where your contributions are valued

What You Bring

• Strong communication and interpersonal skills

• Professional, reliable work ethic

• Full-time availability (Monday–Friday)

• Must have a valid driver’s license and provide your own transportation

• Willingness to learn and grow — we provide all training

• Must live in the GTHA (Greater Toronto Hamilton Area)and reside full-time in Canada.

Apply Now — Interviews Starting Immediately!
Start your career with Natural Purity and join a Canadian company that values your growth, respects your time, and supports your success.