Critical Power Field Technician (UPS Engineer)

Pearce Services; Vancouver; On-site; CAD 70,000 - 80,000; Full time

Job summary

A leading telecommunications service provider is looking for a Critical Power Field Technician in Vancouver. This role involves maintaining and providing emergency support for critical power systems. The ideal candidate will have experience with UPS systems and excellent communication skills. The company offers competitive compensation, a family-friendly culture, and comprehensive benefits, along with opportunities for growth and a supportive work environment.

Benefits

Company vehicle

Comprehensive benefits package

401(k) retirement plan with company match

Performance and referral bonuses

Qualifications

• 3-5 years working in the critical power industry with UPS and DC Power Systems.
• Advanced ability to troubleshoot faults on equipment such as UPS systems and batteries.
• Clean driving record and valid driver’s license required.

Responsibilities

• Commission, maintain, and provide emergency support for power electronics.
• Perform preventive maintenance and equipment start‑ups.
• Communicate with customer site personnel about equipment-related issues.

Skills

Troubleshooting faults to component level

Excellent verbal & written communication

Customer service-oriented

Ability to work independently

Education

Technical degree or certificate in electronics or electrical engineering

Tools

Hand tools and test equipment

Job description

At PEARCE, we've got a career for you!

Join the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. We are the premier independent service provider for our nation’s critical infrastructure. With over 2,500 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation’s wireless and wireline telecom, commercial and utility‑scale solar and wind projects, EV charging stations, as well as large‑scale power generation, critical power and energy storage assets.

Your Impact:

Pearce/ Unified is seeking a Critical Power Field Technician (UPS Field Engineer) for Vancouver and the surrounding areas, with a commitment to excellence and a strong desire to succeed and learn new skills. As a Critical Power Technician, you will directly support our customers in the onsite preventive, corrective, and restorative maintenance of their critical power systems (i.e., UPS, DC systems, inverters, PDUs, STS, and standalone reserve battery technologies). As a UPS Field Service Engineer for Unified Power, you will possess and apply the 'hit‑the‑ground‑running' and 'think‑outside‑the‑box' mindsets that drive swift, superior solutions to address our customers' needs.

Summary of Essential Job Functions

The primary duties and responsibilities of the Field Engineer will include, but not be limited to:

• Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area.
• Perform preventive maintenance, equipment start‑ups, field modifications, and/or battery replacements.
• Participate in the development of Methods of Procedures (MOP) when required.
• Participate in regular training sessions held at the company's headquarters, utilizing test equipment to enhance troubleshooting skills.
• Discuss problems related to the maintenance or operation of equipment, with in‑house and OEM technical support, when necessary.
• Communicate with customer site personnel to keep them apprised of all onsite or equipment‑related issues.

Requirements

ATTN: Only applicants with the following experience will be considered. Please ensure your resume clearly details your UPS work experience before applying.

• 3‑5 years working in the critical power industry with UPS, DC Power Systems, and/or OEM experience.
• Technical degree or certificate in electronics or electrical engineering.
• Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDUs, Inverter Systems, etc.
• Knowledge of equipment manufacturers (OEM) specifications.
• Capable of utilizing hand tools and test equipment to perform work.
• Excellent verbal & written communication skills.
• Extremely customer service‑oriented.
• Ability to work independently and be resourceful with good initiative and discipline.
• Must be able to perform repeated bending & lifting of up to 100 pounds during certain services.
• Must possess a valid driver’s license with a clean driving record.
• Must be willing to travel, work nights and weekends when necessary, and be available for on‑call readiness 24/7 with occasional periods of extended travel.
• Must be willing to apply for Security Clearance with Provincial and Federal Government (Clean criminal record required).
• Valid Passport for occasional out‑of‑country travel preferred.

What We Offer

Pearce offers a family‑friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive benefits (medical, dental, vision, life insurance), PTO, paid holidays, and a company‑matching 401(k) Retirement. Also provided are a company vehicle, phone, laptop, or tablet (as required for your role), and all necessary tools and safety equipment.

In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full‑time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses.

Equal Opportunity Employer

At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact. We provide a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.

Base Pay Range

$70,000 – $80,000 CAD

Learn more about our corporate and telecom division at www.Pearce-Services.com and our renewables division at www.Pearce-Renewables.com.