Critical Environment Technician (CET)

Microsoft; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology company in Toronto seeks a Critical Environment Technician (CET) to maintain the critical infrastructure of their datacenters. Responsibilities include ensuring safety, troubleshooting equipment, and developing operational procedures. Candidates should have a High School Diploma/GED and the ability to work 12-hour shifts. This role may require up to 25% travel and provides opportunities for employee development and innovation.

Qualifications

• Ability to work 12-hour shifts, including nights, weekends, and holidays.
• Ability to pass security screenings including Microsoft Cloud Background Check.

Responsibilities

• Ensure safety and security compliance and maintain safe working conditions.
• Troubleshoot equipment and develop and document operational procedures.
• Respond to abnormal conditions and monitor equipment operations.

Skills

Safety and Security Compliance

Equipment Troubleshooting

Operational Procedures Development

Education

High School Diploma or GED

Job description

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As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This includes monitoring, inspection, maintenance, troubleshooting, and ensuring safety and security standards, along with developing operational procedures.

Microsoft’s CO+I powers our cloud services such as Bing, Office 365, Xbox, OneDrive, and Azure. We focus on employee development through training, certifications, and diversity initiatives.

Our infrastructure includes over 200 datacenters across 32 countries, supporting services for more than 1 billion customers and 20 million businesses worldwide.

We prioritize environmental sustainability and operational excellence, continually evolving to meet business demands and maintain Microsoft’s status as a leading cloud provider.

Our mission is to empower every person and organization to achieve more. We foster a culture of respect, integrity, accountability, and inclusion, encouraging innovation and collaboration.

This role may require up to 25% travel to support other locations.

Responsibilities

• Critical Environment Culture: Ensure safety and security compliance, participate in safety meetings, and maintain safe working conditions.
• Equipment and Systems Maintenance: Escort third-party contractors, troubleshoot equipment, develop and document procedures, perform maintenance, and support testing and commissioning.
• Equipment and Systems Operations: Respond to abnormal conditions, operate systems safely, monitor equipment, and escalate issues as needed.

Physical Requirements

• Climbing ladders and stairs, prolonged standing, lifting up to 50 lbs, pushing/pulling, visual and color acuity.

Working Conditions

• Work in noisy, hot, and well-lit environments; up to 25% travel.

Qualifications

• High School Diploma or GED.
• Ability to work 12-hour shifts, including nights, weekends, and holidays.

Other Requirements

• Ability to pass security screenings including Microsoft Cloud Background Check and Reliability Status.

Preferred Qualifications

• Experience in mission-critical environments or relevant technical education and experience.

Role-specific pay ranges are provided, and applications are accepted ongoing.

Microsoft is an equal opportunity employer. Accommodations are available for applicants with disabilities.