CRF Support Worker

The Salvation Army; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community support organization in Vancouver is seeking a Community Resource Facility Support Worker to supervise and support clients. The ideal candidate is enrolled in Criminology or a related field and possesses strong communication skills. Responsibilities include enforcing house rules, assisting with client documentation, and maintaining confidentiality. Compensation ranges from $25.10 to $25.60 per hour, based on experience and qualifications.

Qualifications

• Preference will be given to applicants enrolled in Criminology or related courses.
• Good communication skills required.
• Willingness to undergo training for First Aid/CPR and Non-Violent Crisis Intervention.

Responsibilities

• Ensure proper supervision and support to CSC clients.
• Enforce house rules and assist with logging client activities.
• Perform bed checks, security rounds, and document accordingly.

Skills

Good communication skills

Current First Aid/CPR

Non-Violent Crisis Intervention

Education

Enrolled in Criminology or related courses

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position: Community Resource Facility (CRF) Support Worker

Objective: To ensure that the proper supervision and support is given to each CSC client as required by The Salvation Army, The Correctional Service of Canada and funding policies and procedures.

Supervision: The CRF Support Worker tasks will be directly supervised by the Manager, Community Resource Facility

Qualifications

Education:

• Preference will be given to applicants enrolled in Criminology or related courses (first year) towards a diploma from a recognized college or university preferred but not essential
• Good communication skills
• Current First Aid/CPR or willingness to be trained
• Non-Violent Crisis Intervention, or willingness to be trained

Experience:

None required however preference will be given to applicants with a correctional or social service background, or related experience

Responsibilities

• To enforce house rules to residents
• To assist in the logging in and out of CSC clients; to spot-check, when appropriate or required, residents whereabouts and communicate the results of this in the log book
• To do bed checks and security rounds, and to document this in the CSC Duty Log and to communicate regularly with the CRF Manager, Caseworkers and Parole Officers on client concerns
• To pack and inventory client effects
• To assist with properly storing and recording client medications
• To contact the RDO when necessary, and to document situation and circumstances in the CSC Duty Log
• To fill out UAL form & fax to VPD when necessary
• To distribute meal tickets to residents, as per current procedure
• To maintain confidential (Protected “B” ) resident documentation; sharing information only as it is required to ensure the safety of staff and other residents
• To properly file all CSC documents in a secure location
• To establish good working relationships with Parole Officers, CRF staff, police and other personnel working within the Correctional field
• To intake new clients, in the event of Caseworker absence
• To prepare blank intake document packages
• To attend, as required, case conferences.
• To assist in conducting room searches as necessary
• To provide, as necessary, “wake up calls” for clients
• To assist with distributing funds when necessary
• To perform other relevant duties as required by the Manager, Community Resource Facility
• To demonstrate compassion in the administration of policies and procedures and to support, where and when possible, the efforts of all residents and co-workers. Interactions with all peoples must be respectful, honest, and caring. Assertiveness is not to be construed as aggressiveness and mannerisms must reflect desired behaviour. Employees are expected to take appropriate corrective action and report conditions which may negatively impact the facility’s fundamental values or physical assets.
• To develop professionally through workshops and conferences

Compensation:

The target hiring range for this position is $25.10 to $25.35 with a maximum of $25.60. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.