Creative Resource Coordinator

UNAVAILABLE; Toronto; On-site; CAD 55,000 - 60,000; Full time

Job summary

A creative consultancy in Toronto is seeking a professional to support resource management and ensure efficient creative workflows. This role involves coordinating schedules, tracking workloads, and acting as a key link across creative, account management, and project management teams. The ideal candidate has 2-3 years of experience in resource management, strong organizational skills, and a proactive mindset. Salary range is CAD $55,000.00 - $60,000.00 per year.

Qualifications

• 2-3 years of experience in resource management or project traffic in an agency or creative studio.
• Strong organizational skills to manage multiple priorities.
• High attention to detail and accuracy in schedules and reports.

Responsibilities

• Support the Creative Resources Director with resource schedules and workload trackers.
• Attend meetings to capture changes in scope, timing, or priorities.
• Prepare draft staffing options based on availability and skill sets.

Skills

Organizational skills

Communication

Problem-solving

Detail-oriented

Adaptability

Job description

Company Description

We’re a creative consultancy. That means we put creativity at the center of all our thinking—be it strategic consulting, design and advertising or product and service design. If you believe in the power of creativity to transform how people think and behave, you’re in the right place.

Job Description

Role Overview

Supports the day-to-day coordination and deployment of creative resources across assigned accounts and projects. Partners closely with the Creative Resources Director to maintain accurate schedules, track workloads, and ensure creative teams are set up for success. Acts as a key operational link between Creative, Account Management, and Project Management to keep work moving efficiently and on time.

This role is detail-driven, proactive, and foundational to the smooth functioning of the creative workflow.

Responsibilities

• Supports the Creative Resources Director by maintaining up-to-date resource schedules and workload trackers
• Attends status and traffic meetings to capture changes in scope, timing, or priorities
• Tracks incoming work and flags potential resourcing conflicts or capacity risks
• Ensures accurate documentation of assignments, timelines, and staffing assumptions
• Assists in reviewing new briefs to understand scope, timing, and creative requirements
• Prepares draft staffing options based on availability, skill sets, and workloads
• Coordinates creative briefings by scheduling meetings, confirming attendees, and distributing materials
• Ensures creative teams are informed of assignments, timelines, and expectations
• Partners with Project Management to support workflow from brief through delivery
• Maintains day-to-day accuracy of creative schedules, assignments, and changes
• Tracks resource utilization and supports reporting on capacity, efficiency, and workload balance
• Communicates schedule updates clearly and promptly to relevant stakeholders
• Helps identify patterns of over- or under-utilization and escalates insights to the Creative Resources Director
• Supports process improvements related to resourcing, tracking, and communication
• Acts as a reliable point of contact for creative teams regarding scheduling and assignment questions

Qualifications

• 2-3 years of experience in resource management or project traffic (ideal in agency or creative studio)
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• High attention to detail and accuracy in schedules, staffing plans and reporting
• Clear and professional communicator across Creative Account, and Operations teams
• Comfortable working in a fast-paced, deadline-driven agency environment
• Proactive problem-solver who flags conflicts and capacity issues early
• Demonstrates curiosity and a desire to understand creative roles, workflows, and agency processes
• Adaptable and calm under pressure; responds well to shifting priorities
• Collaborative, service-oriented mindset with a positive, solutions-focused attitude
• Strong work ethic and a willingness to learn and grow within resource management
• Confident using resource management tools, schedules, and basic reporting systems

Additional Information

We’re committed to building a diverse and inclusive workplace. Accommodations are available throughout the hiring process upon request.

Salary

Transparency matters to us. The salary range for this position is CAD $55,000.00 -$60,000.00 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.

AI Use

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

Leo Burnett Toronto is an equal opportunity employer with a strong commitment to diversity and inclusion. Drawing on valuable perspectives and insights from our unique workforce allows us to continue sharing our best work with the world. We encourage applications from all qualified individuals and will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests.