Coordinator, HR Systems

Aecon Concessions; Toronto; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading construction firm in Toronto is seeking an HR Systems Coordinator to manage their Learning Management System. Responsibilities include troubleshooting, collaborating with stakeholders, and optimizing learning experiences. Ideal candidates should have 1-3 years’ experience with SuccessFactors LMS and strong analytical skills. The company is committed to diversity and provides accommodations as needed.

Qualifications

• 1-3 years’ experience with SuccessFactors LMS module.
• Ability to consult and develop training materials.
• Capable of navigating a fast-paced and changing environment.

Responsibilities

• Monitor and manage the ticketing system and training mailbox.
• Collaborate with internal learning teams and IT partners.
• Run system reports and develop custom reports.

Skills

Experience with SuccessFactors LMS module

Advanced research and data analysis skills

Strong presentation and delivery skills

Problem-solving and critical thinking skills

Excellent organizational and interpersonal skills

Job description

Overview

Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive. We lead impactful infrastructure projects in transportation and energy, partnering to build, connect, power, and strengthen communities.

We are seeking a detail-oriented and tech-savvy professional to join our Human Resources team as an HR Systems Coordinator. In this role, you will be instrumental in managing and optimizing our Learning Management System (LMS), supporting training initiatives, and driving continuous improvement in system processes. Reporting to the Team Lead, HR Systems and Data, you will collaborate with internal stakeholders, IT partners, and learning program owners to ensure seamless delivery of learning experiences across the organization.

What is the Opportunity?

We are seeking a detail-oriented and tech-savvy professional to join our Human Resources team as an HR Systems Coordinator. In this role, you will be instrumental in managing and optimizing our Learning Management System (LMS), supporting training initiatives, and driving continuous improvement in system processes. Reporting to the Team Lead, HR Systems and Data, you will collaborate with internal stakeholders, IT partners, and learning program owners to ensure seamless delivery of learning experiences across the organization.

What You'll Do Here

• Monitor and manage the ticketing system and training mailbox daily and provide timely response to inquiries related to training and systems
• Collaborate with internal learning teams and IT partners to provide LMS troubleshooting
• Research technical issues to resolve user questions and issues
• Upload, maintain, schedule, and create courses, curricula, and assignment profiles in the LMS
• Collaborate with various stakeholders to roll out global specific learning and training initiatives
• Partner with learning program owners to set up LMS activities using a consultative approach
• Support platform governance and quality assurance initiatives by documenting standard operating procedures and monitoring process compliance
• Research, identify, and recommend improvements to LMS configuration
• Run system reports and develop custom reports to meet data analytic needs
• Leverage strong knowledge of LMS capabilities to drive ongoing process improvement and propose system enhancements aligned with business needs
• Work with key stakeholders to collaborate on new training to ensure the LMS optimizes learning content and user experience
• Remain current on new LMS releases, coordinate user acceptance testing, and communicate changes to appropriate groups
• Participate in and provide consultation and expertise to internal project teams
• Support and lead other programs and special projects as necessary

What You Bring to the Team

• 1-3 years’ experience with SuccessFactors LMS module
• Additional experience using the SuccessFactors platform preferred
• Experience with other SuccessFactors modules an asset
• Advanced research and data analysis skills with ability to derive insights and make recommendations
• Progressive and forward-thinking mindset; ability to research industry trends and innovations
• Ability to consult and develop training materials
• Capable of navigating a fast-paced, complex, and changing environment while managing multiple priorities
• Strong presentation and delivery skills for end users, including complex information
• Problem-solving and critical thinking skills
• Collaborative mindset to achieve the best results and deliver value
• Excellent organizational and interpersonal skills

Our Commitment to Diversity, Inclusion and Accessibility

Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner. Appropriate accommodations will be provided upon request throughout the interview and hiring process.

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