Coordinator, Housing Operations

University of the Fraser Valley; Abbotsford; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading educational institution in Abbotsford seeks a Coordinator for Housing Operations. This role involves providing administrative and frontline support for student housing services, managing client service and housing assignments, and ensuring service excellence. Candidates should possess a bachelor's degree and a minimum of two years' experience in housing operations. Strong organizational and communication skills are essential for this position, which prioritizes inclusivity and community support for students.

Benefits

Career and lifestyle benefits

Commitment to diversity and inclusion

Qualifications

• Minimum of two years in student housing operations or related roles.
• Ability to coordinate tasks and manage multiple deadlines.
• Current certifications in First Aid, CPR, and WHMIS.

Responsibilities

• Provide administrative and frontline support for student housing services.
• Support day-to-day client service, housing assignments, and check-in/out processes.
• Prepare standard communications and process transactions.

Skills

Excellent written and verbal communication

Interpersonal skills

Organizational skills

Attention to detail

Client service

Education

Bachelor’s degree in a related field

Tools

Standard office software

Job description

Position Summary

The Coordinator, Housing Operations provides administrative and frontline support for the delivery of student housing services. Working under the direction of the Manager, Housing Operations, the position supports day‑to‑day client service, housing assignments, check‑in/check‑out processes, and front desk operations for UFV’s student housing. The Coordinator performs routine maintenance of housing information systems, prepares standard communications, and processes financial and administrative transactions in accordance with established procedures. The role focuses on implementing approved processes and providing accurate information to students and campus partners to support a student‑ready housing environment that prioritizes service excellence, inclusion, and community support.

Qualifications

• Bachelor’s degree in a related field from a recognized post‑secondary institution.
• Minimum two (2) years of experience in student housing operations or related roles in property management or hospitality sectors, with exposure to front‑line client service and basic administrative processes.
• Demonstrated ability to coordinate operational tasks, manage multiple deadlines, and provide day‑to‑day work direction to student staff in a fast‑paced environment.
• Excellent written and verbal communication, interpersonal, and intercultural skills, with the ability to build positive working relationships across diverse student and staff populations.
• Strong organizational skills and attention to detail, with proven ability to follow established procedures and recognize when issues need to be escalated.
• Demonstrated ability to maintain confidentiality, exercise discretion and tact, and represent the department with professionalism and service excellence.
• Proficient with standard office software and administrative systems; ability to learn housing‑specific applications and portals.
• Current certifications in First Aid, CPR, and Workplace Hazardous Materials Information System (WHMIS), or ability to obtain upon hire.

How to Apply

Please submit your resume and cover letter by the posting deadline.

About UFV

The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem‑speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self‑determination and well‑being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW — which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi‑year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.

UFV has campus locations in Abbotsford, Chilliwack, Mission, and Hope in the beautiful British Columbia, and in Chandigarh, India. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community and shape the future of 15,000 students.

Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self‑identification survey as part of the application process. All questions are voluntary, with an option to decline to answer. Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee. Inquiries about the survey may be directed to [e-mail]. Learn more about our commitment to diversity and inclusion.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.

UFV is committed to the principle of equity in employment.