Coordinator, Corporate and Administrative Services
Holy Family Home in Winnipeg, Manitoba is a personal care home operated by the Sister Servants of Mary Immaculate, serving residents with compassion, dignity and respect. It provides comprehensive medical, palliative, spiritual and recreational services with a focus on meeting the physical, cultural and spiritual needs of the elderly.
Job Summary
The Coordinator, Corporate & Administrative Services is responsible for the provision of HFH corporate services (including policy development and maintenance of HFH manuals), coordination of national and provincial surveys, and the management of critical incident (CI) reporting for the Home.
Qualifications
- Graduate of a recognized training program, with a minimum of five years’ experience in administration.
- Ability to work independently.
- Knowledge and demonstrated expertise on computer software programs.
- Experience in accounting is an asset.
- Organizational skills in meeting all deadlines and requirements of the position.
- Excellent communication skills, both written and oral. Demonstrated interpersonal skills and ability to work with a variety of people/educational backgrounds.
- Good documentation skills along with good problem solving ability and judgment.
- Maintains and ensures total confidentiality.
- Understanding and commitment to the Mission, Goals and Objectives of the facility.
- Flexibility in hours of work in order to meet the requirements, i.e. meeting schedules; Accreditation Canada surveys, Provincial Standards Review Surveys.
- Good physical and mental health and good attendance to meet the requirements of the position.
Responsible To
Chief Executive Officer
Responsibilities
Corporate Services
- Internal committees and teams – Attends appropriate internal Team and Committee meetings; participates in, records and provides minutes, prepares agendas, notices, addenda and distributes all necessary material; organizes strategic planning sessions, helps with scheduling participants for workshops, RL training, and organizes functions as needed.
- Board and standing committees – Attends Board and Committee and/or Sub-Committee meetings; participates in, provides and records minutes, prepares agendas, notices, addenda and distributes all necessary material; organizes programs/dinners related to Board meetings, AGM, Board strategic planning sessions, prepares materials and organizes orientation sessions for new Board members; acts as point person for Board inquiries.
- Maintenance of Corporate Records and Manuals – Maintains all corporate and administrative files in an organized and accessible manner, including electronic files; ensures administrative manuals are updated (statistical reports, Bed Safety Audit, Critical incident reports, Complaints binder, Abuse Allegation binder, WRHA safety & security submissions).
Administrative Services
- Oversees the management of policies and procedures – Prepares and/or reviews policies and procedures, related forms, job descriptions, and Employee Handbook, ensuring updates; maintains, updates and distributes policies and procedures and related forms; ensures policies are included in HFH Intranet and communicates changes to all departments as required; composes and proposes new policies or policy amendments when necessary.
- CI reporting management – Oversees the management and reporting of critical incidents; provides support to the Resident Care Team in identification and classification of occurrences; compiles statistical data and prepares summary reports by classification for various committees or reporting purposes.
- Under the direction of the CEO, coordinates the Provincial Standards Review process and the Accreditation Canada survey process.
Other
- Provides support to service area supervisors and Department Heads when necessary, particularly in the absence of the CEO.
- In the absence of the CEO, provides direction and support to Department Heads and ensures the flow of communication.
- Adherence to all safety and health regulations and safe work practices.
- Acts as contact for Elections Canada and Census Canada, coordinates elections and census taking of residents.
- Helps coordinate events (e.g., Community Christmas reception, fundraising, operations/leadership events, staff forums, town hall meetings).
- Acts as liaison with the Auxiliary and other community partners.
- Assists with projects as assigned to support the operations of the Home.
- Supports new initiatives within the Home.
- Performs other duties as assigned.
Job Types: Full-time, Fixed term contract
If interested, please submit resume & cover letter to: hr@holyfamilyhome.mb.ca