Conversational AI Designer — Voice Apps (Remote)

Jobgether; Canada; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A partner firm in AI development is looking for a Conversational AI Designer - Voice Apps in Canada. This role involves designing engaging voice interactions for IVR and virtual agents, requiring deep expertise in conversational AI and language understanding. The ideal candidate has over 8 years of experience and is proficient in both English and French. This position offers flexibility and the chance to work on innovative voice applications that enhance customer experiences.

Benefits

Flexible work environment

Career growth opportunities

Inclusive team culture

Qualifications

• 8+ years of professional experience in project delivery, analysis, or related roles.
• 4+ years of experience in conversational AI or voice application design.
• Strong background in business or systems analysis is a plus.

Responsibilities

• Design and document conversation flows and voice interactions.
• Define user journeys, prompt wording, and error-handling logic.
• Collaborate with business analysts to translate requirements.

Skills

Conversational AI design

Natural Language Understanding (NLU)

Bilingual fluency in English and French

Collaboration skills

Communication skills

Tools

Google Dialogflow

Lucidchart

Visio

Job description

A partner firm in AI development is looking for a Conversational AI Designer - Voice Apps in Canada. This role involves designing engaging voice interactions for IVR and virtual agents, requiring deep expertise in conversational AI and language understanding. The ideal candidate has over 8 years of experience and is proficient in both English and French. This position offers flexibility and the chance to work on innovative voice applications that enhance customer experiences.