Contractor-Operations

Mindlance; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A staffing agency in Montreal is seeking a Contractor for Operations with at least 2 years of experience in a similar QA role. Responsibilities include reviewing closure narratives, documenting inconsistencies, and generating QA reports. Key qualifications include strong analytical skills, technical understanding of capital markets, and experience with trade surveillance systems like NICE Actimize and Bloomberg. This is a great opportunity for those looking to contribute to continuous improvement in QA processes.

Qualifications

• Minimum of 2 years' experience in a relevant role.
• Strong analytical skills and attention to detail.
• Ability to work collaboratively in a fast-paced environment.

Responsibilities

• Ensure completeness and accuracy of closure narratives.
• Document and escalate procedural inconsistencies.
• Generate and format QA reports for distribution.

Skills

Review alert and case closures

Technical understanding of capital markets

Experience with trade surveillance systems

Expert-level skill set with MS Office Suite

Tools

NICE Actimize

SMARTS

Bloomberg

Reuters

Job description

Job Role: Contractor-Operations
Duration: 6+ Months
Location: Montreal, QC

Minimum Required Qualifications

• Review alert and case closures performed by both the First and Second Lines of Defense to ensure completeness and accuracy.
• Identify and document instances where closure narratives or decisions deviate from established Standard Operating Procedures (SOPs).
• Escalate any issues of concern or procedural inconsistencies to the QA Manager for further review.
• Assist in the administrative functions of the QA team, including:
• Generating and formatting QA reports for internal distribution.
• Allocating alerts for review across the QA team.
• Tracking closure trends and recurring issues for reporting purposes.
• Support the development and refinement of QA metrics and dashboards.
• Collaborate with surveillance analysts and compliance officers to clarify closure rationale when needed.
• Maintain organized records of reviewed cases and QA findings for audit readiness.
• Contribute to continuous improvement efforts by suggesting enhancements to SOPs and QA workflows.

Preferred Qualifications

• Exposure to trading desks, exchanges, electronic trading market or securities industry;
• Technical understanding of capital markets with experience as a trader, surveillance analyst or regulator
• Experience with trade and e-comm surveillance and case management systems, such as NICE Actimize, SMARTS, Veritas, Digital Reasoning
• Proficiency with market data solutions and due diligence vendors, such as Bloomberg, Reuters, Worldcheck, Lexis, Edgar, OTCMarkets, etc.;
• Expert-level skill set with MS Office Suite

Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment. We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

Mindlance Consulting Inc. (AP-2303285) is a licensed temporary staffing agency in the province of Quebec.