Contracting Specialist - Remote Canada

Smile Digital Health; Toronto; Hybrid; CAD 60,000 - 85,000; Full time

Job summary

A healthcare technology company in Toronto is seeking a Contract Specialist to manage commercial agreements, support negotiations, and ensure compliance with regulations. The ideal candidate will have experience in contract management, exceptional communication skills, and the ability to work collaboratively. This full-time position offers a competitive salary and benefits, including a remote work environment and flexible time away from work.

Benefits

Remote Work Environment

Flexible Time Away From Work Policy

Competitive Salary and Health / Medical Benefits

RRSP / TFSA / 401K Employee Contribution

Life and Disability

Employee Assistance Program

FHIR Study Program and Skillsoft Learning

Super HAPI Fun Club

Qualifications

• 3 years of experience in contract management or compliance.
• Exceptional oral and written communication skills.
• Strong attention to detail with the ability to interpret complex documentation.

Responsibilities

• Prepare, review and negotiate a wide range of commercial agreements.
• Implement and regularly update policies and procedures for contracts.
• Provide guidance on contractual risk to internal teams.

Skills

Sales Experience

Customer Service

Communication skills

Team Management

Microsoft Word

Microsoft Outlook Calendar

Education

Post-secondary education in Business, Commerce, Law or related field

Tools

Contract Lifecycle Management (CLM) software

Job description

Overview

Reporting to Manager Contracts the Contract Specialist will be responsible for supporting Smile's contracts team and ensuring business needs are met by effectively managing risk through the implementation of key processes and policies necessary for effective contract and procurement management within an established contract management framework. This role will help manage both internal and external relationships through the contract lifecycle - from supporting the RFP process to reviewing supplier and customer contracts and supporting customer / vendor contract negotiations. This strategic oversight supports the delivery of strong value-driven outcomes for the organization and its clients.

Apply today and find plenty of reasons to SMILE!

Responsibilities

• Prepare, review, negotiate and administer a wide range of commercial agreements including Software license agreements, Partner Agreements, vendor contracts, NDAs and service agreements.
• Collaborate with key cross-functional teams including but not limited to sales, delivery, compliance, procurement, finance and operations to ensure contract terms meet legal, financial and operational standards.
• Implement and regularly update policies, procedures and maintain best practices for contracts and procurement.
• Support the end-to-end RFP process by collaborating closely with the Pursuit team including but not limited to drafting and evaluating proposals.
• Support the Procurement team through review of Vendor contracts in accordance with established sourcing management policies.
• Maintain an organized contract management system and ensure timely tracking of deliverables, renewals and compliance checkpoints.
• Provide guidance on contractual risk to internal teams and recommend strategies to improve terms, reduce liabilities and enhance customer / supplier relationships.
• Provide guidance in negotiations with respect to risk(s), governance, processes / policies adherence and ensuring completion prior to final approval.
• Assist in the maintenance of a vendor database capturing performance and quality of services or products.
• Ensure compliance with all related laws and regulations.
• Develop and provide daily, monthly and quarterly reports to cross-functional teams and leaders as needed.
• Comply with the privacy, security and confidentiality policies.
• Hold all confidential information in trust and strict confidence and ensure that it shall be used only for employment obligations and will not be disclosed to third parties. A breach of policy could result in disciplinary action up to termination of employment.

Requirements

• 3 years of experience in contract management or compliance, or 2 years of experience in an in-house legal or contracts department, preferably within a software company and with experience in a professional services environment.
• Experience in healthcare and/or technology industry preferred.
• Post-secondary education in Business, Commerce, Law or related field, or equivalent experience.
• Previous experience in the legal / contracting department of a payer or provider in the health care field would be a bonus
• Strong demonstrated experience of taking ownership and driving contract negotiations through to completion in collaboration with key cross-functional teams and stakeholders in a timely manner.
• Exceptional oral and written communication skills with strong persuasion and consensus-building abilities across diverse stakeholders.
• Strong attention to detail with the ability to interpret and analyze legal, business and technical terms within complex documentation.
• Proven ability to thrive in complex, fast-paced environments; highly adaptable and capable of working independently as well as within cross-functional teams.
• Strong interpersonal and relationship-building skills to collaborate effectively with internal teams and external customers and suppliers.
• Demonstrated success as a change agent with experience leading or contributing to continuous improvement initiatives.
• Excellent planning, time management, organizational, problem-solving, analytical and decision-making capabilities.
• In-depth demonstrated experience with Contract Lifecycle Management (CLM) software strongly preferred.

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health / Medical Benefits
• RRSP / TFSA / 401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club

Smile’s core values include respect, inclusion, embracing our differences and celebrating shared values because our people are the foundation of our success. We are dedicated to fostering a workplace that values diversity, equity and inclusion. We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.

Required Experience: Unclear Seniority

Key Skills

• Sales Experience
• Crane
• Customer Service
• Communication skills
• Heavy Equipment Operation
• Microsoft Word
• Case Management
• OSHA
• Team Management
• Catheterization
• Microsoft Outlook Calendar
• EHS

Employment Type : Full-Time

Experience : years

Vacancy : 1