Computer Application Support

TAG HR; Gatineau; On-site; CAD 55,000 - 75,000; Full time

Job summary

A technology support company in Gatineau is seeking a resource for on-demand technical support and development services. The role requires proficiency in Django and experience with Azure Cloud. Responsibilities include programming support, system troubleshooting, and developing internal tools. Ideal candidates should have a background in web application development and a strong understanding of cloud environments.

Qualifications

• 1 year of experience in Web Application Development & Support.
• Proficient in Django including models, views, and REST APIs.
• Experience with HTML/XML/DHTML conversions.

Responsibilities

• Provide programming support using Django for web-based applications.
• Manage and troubleshoot systems hosted on Microsoft Azure.
• Develop and maintain Access and Excel tools.

Skills

Django

HTML

CSS

JavaScript

VBA scripting

Azure

Tools

Microsoft Azure

Homesite

Dreamweaver

Adobe Acrobat

Job description

Scope of work

The resource will provide on-demand technical support and development services in collaboration with our internal IT developer. The work will focus on maintaining and enhancing internal systems, automating processes, and ensuring the reliability of digital tools.

Tasks

· Provide programming support using Django for web-based applications.

· Assist in managing and troubleshooting systems hosted on Microsoft Azure.

· Develop and maintain Access and Excel tools, including VBA scripting for automation.

· Perform HTML edits and updates for internal web pages.

· Collaborate with the internal developer to address technical issues and implement new features.

Typical duties may include:

· Providing problem recognition, isolation, research, resolution and follow-up

· Providing 1st or 2nd level technical support

· Providing systems administration duties such as creating and maintaining network accounts, performing basic security back-ups

· Escalating more complex problems to senior support personnel to expedite resolution installing, maintaining and troubleshooting computers, printer hardware and software

· Troubleshooting and resolving network problems

· Creating problem and resolution logs for help desk activities

· Training and mentoring more junior Computer Application Support personnel

· Performing HTML, DHTML, XML conversions

· Performing more complex web design

· Preparing Word, PDF, Excel Spreadsheets, tables, charts and other documents required for web publishing using applications such as Homesite, Dreamweaver, Adobe Acrobat, Snag it, etc.

· Developing new websites

· Conducting research on websites for information on best practices

· Performing changes updates and uploads and maintenance of the departmental web sites

· Gathering user requirements


Mandatory:

M1	Must have 1 year of experience in the past 2 years in Web Application Development & Support · Proficient in Django (models, views, templates, REST APIs) · Skilled in HTML, CSS, JavaScript, and templating languages · Experience with HTML/XML/DHTML conversions and complex web design, and ability to develop and maintain websites, including gathering user requirements and implementing updates
M2	Must have 1 year of experience in the past 2 years in Azure Cloud Environment Familiarity with Azure portal, resource groups, App Services, Azure SQL, and monitoring tools Capable of troubleshooting deployment issues, managing environments, and performing basic cloud administration