Compassionate Check-Out Coordinator, Outpatient Rehab

Mt Ascutney Hospital and Health Center; Windsor; On-site; CAD 40,000 - 55,000; Full time

Job summary

A healthcare facility in Windsor is seeking a Clinical Secretary to support the outpatient rehab department. This full-time role involves greeting patients, scheduling appointments, and ensuring proper follow-up for multiple specialties. The ideal candidate will have at least one year of experience in a provider's office and possess excellent customer service skills. Responsibilities include managing patient interactions, coordinating appointments, and maintaining a clean waiting area to provide the highest quality of care and service to patients and their families.

Qualifications

• 1 year experience in a provider office.
• Ability to prioritize multiple tasks and manage time effectively.
• Strong communication skills with providers and patients.

Responsibilities

• Respond to patient calls and provide assistance based on their needs.
• Schedule patient appointments efficiently and promptly.
• Review daily schedule for accuracy and follow up with patients.

Skills

Excellent customer service

Time management

Attention to detail

Effective interaction with patients

Education

High school graduate or equivalent

Job description

A healthcare facility in Windsor is seeking a Clinical Secretary to support the outpatient rehab department. This full-time role involves greeting patients, scheduling appointments, and ensuring proper follow-up for multiple specialties. The ideal candidate will have at least one year of experience in a provider's office and possess excellent customer service skills. Responsibilities include managing patient interactions, coordinating appointments, and maintaining a clean waiting area to provide the highest quality of care and service to patients and their families.