Community Manager - The Beverley

Arpeg; New Westminster; On-site; CAD 50,000 - 60,000; Full time

Job summary

A family-owned property management company in New Westminster, BC is seeking a Community Manager to oversee the operations of a residential building. The role involves engaging residents, coordinating property maintenance, and managing leasing inquiries. Ideal candidates will have experience in property management or hospitality, strong communication skills, and the ability to foster community connections. This position offers a salary range of $50,000 - $60,000, plus additional benefits.

Benefits

$2,500 annual wellness support

2 weeks vacation

Professional development opportunities

Qualifications

• Previous experience in property management, hospitality, or community engagement strongly preferred.
• Excellent communication and interpersonal skills; able to connect with diverse tenant groups.
• Knowledge of building systems, basic maintenance, and cleaning standards.

Responsibilities

• Manage leasing inquiries and provide property tours.
• Engage with residents and plan community-building initiatives.
• Conduct regular inspections of property.
• Audit and maintain accurate resident records.

Skills

Property management experience

Hospitality skills

Organizational skills

Communication skills

Interpersonal skills

Event planning

Tools

Yardi Voyager

Job description

Overview

Welcome to Arpeg! Our team is growing again. With 65+ years in property management and real estate development, Arpeg is a Vancouver-based family business that lives its values: integrity, respect, excellence, prosperity, and communication in everything we do.

The Community Manager at The Beverley plays a vital role in the efficient operation and management of the building. This multifaceted role blends property operations, administration, and resident support with a hospitality-driven mission of creating a thriving, connected community. This is a unique opportunity for a motivated, energetic individual who is passionate about property care, service excellence, and fostering a positive living environment.

Salary: $50,000 - $60,000

Responsibilities

Leasing & Onboarding

• Respond to leasing inquiries (email, phone, database) in a timely and professional manner.
• Provide engaging property tours and support prospective residents through the application process.
• Manage applications in Yardi, coordinate approvals, and ensure smooth move-ins with a hospitality-first approach.

Resident & Community Engagement

• Be accessible to residents during operating hours and emergencies; address concerns with professionalism and empathy.
• Maintain clear communication through newsletters, notices, and resident updates.
• Plan, promote, and host community-building initiatives (e.g., seasonal events, educational workshops, social gatherings, volunteer activities).
• Serve as the face of the building, cultivating a welcoming and inclusive atmosphere that reflects Arpeg\'s Beyond Walls hospitality standard.

Property Maintenance & Safety

• Conduct regular inspections of common areas, suites, and building systems.
• Log and monitor resident service requests, ensuring timely follow-up in accordance with Landlord-Tenant Law.
• Coordinate with Operations and vendors for larger repairs and capital projects.
• Respond promptly to maintenance and life-safety emergencies.

Cleaning & Upkeep

• Carry out or oversee daily cleaning tasks (sweeping, mopping, vacuuming, dusting).
• Manage waste and recycling stations to ensure a clean, safe environment.
• Lead periodic deep-cleaning projects (carpets, windows, floor waxing).

Administration & Compliance

• Audit and maintain accurate resident records in Yardi.
• Collect rents and deposits, monitor accounts receivable, and enforce lease compliance with fairness and consistency.
• Prepare inspection reports, compliance checklists, and ensure adherence to fire and safety codes.
• Stay informed on evolving Landlord-Tenant regulations and apply best practices.
• Collaborate with Finance and Operations on reporting, A/R tracking, and budget compliance.

Work Schedule

• Monday through Friday, 8-hour shifts (start and end times flexible to accommodate resident and building initiatives).
• On-call responsibilities as required, with adjusted schedule to balance hours worked.
• Must be available for occasional evenings and weekends to support leasing initiatives and community activities.

Qualifications

• Previous experience in property management, hospitality, or community engagement strongly preferred.
• Strong organizational skills with the ability to balance operational responsibilities and event planning.
• Excellent communication and interpersonal skills; able to connect with diverse tenant groups.
• Proficiency in Yardi Voyager (or similar property management software) an asset.
• Demonstrated ability to coordinate and host community events that promote connection and belonging.
• Knowledge of building systems, basic maintenance, and cleaning standards.
• Familiarity with Landlord-Tenant Law and compliance obligations in BC.
• A self-starter with high energy, attention to detail, and a proactive approach to problem-solving.
• Ability to relocate to The Beverley as a Resident Live-In Community Manager is an asset.

The main objective of the Community Manager is not only to maintain and manage the property but also to create an environment where residents feel at home, connected, and proud to be part of The Beverley community. You will combine operational excellence with hospitality-driven leadership, ensuring both the building and the people who live in it thrive.

Compensation

• Salary will be a minimum of $50,000 to $60,000 per year with negotiation consistent for commensurate experience.
• 2,500.00 annual participation in Arpeg\u2019s Wellness Account in support of holistic health and well being.
• 2 weeks vacation
• Additional learning opportunities and professional development support