Communications Specialist, Claims

Co-operators; Calgary, Mississauga, City of Moncton, Guelph; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian financial services co-operative is seeking a Communications Specialist to coordinate communication activities and support strategic projects. This role requires two years of corporate communications experience and proficiency in English. The position offers training opportunities, a flexible work model, and a comprehensive benefits package, including paid volunteer days and health support programs.

Benefits

Training and development opportunities

Flexible work options

Paid volunteer days

Comprehensive total rewards package

Qualifications

• Two years of communications experience in a corporate environment.
• Proficiency in English for servicing non-francophone clients.
• Knowledge of project plans, writing, editing, and researching content.

Responsibilities

• Coordinate and implement communication activities.
• Write content for various communication initiatives.
• Consult with project stakeholders to determine communication objectives.

Skills

Communications experience

Critical thinking

Team player

Education

Post-secondary degree in Communications, Business, or related field

Accredited Business Communicator (ABC) designation or Chartered Insurance Professional (CIP) designation

Job description

Job Category: Client Experience, Digital & Marketing

Company: CGIC
Department:
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.

As the Communications Specialist, Claims you will be responsible for the coordination and tactical implementation of communication activities. You will support the execution of essential communication advancements, including the design and use of various technology and channels.

How you will create impact:

• Creating communication plans and providing support to stakeholders for initiatives related to our strategic projects and deliverables.
• Writing content for a wide range of communication initiatives and mediums, ensuring alignment with communication best practices and monitoring emerging trends.
• Consulting with project stakeholders to determine communication objectives and establish the scope of requirements.
• Collaborating with business partners to plan for meetings, coordinate logistics develop communications to support claims initiatives.
• Providing a full range of administrative support including creating presentations for senior leaders, gathering content and supporting ad hoc requests.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

To join our team:

• You have two years of communications experience in a corporate environment.
• You have a post-secondary degree in Communications, Business or a related field.
• Having the Accredited Business Communicator (ABC) designation or the Chartered Insurance Professional (CIP) designation is an asset.
• You have working knowledge of project plans, writing, editing, and researching content.
• Proficiency in English is essential to the main duties in this role, including servicing and communicating primarily with majority non-francophone clients, groups, teams. Drafting complex English documents and preparing daily reports for anglophone leaders. The essential non-French duties are not assignable to adjacent or other team members.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you:

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.