Communications Clerk A Voice Services

the Opportunity; Halifax; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional health authority in Halifax seeks a Switchboard Operator/Receptionist to manage incoming calls and assist the public at reception. The ideal candidate will have Grade XII or equivalent education and communication skills, with experience in health care as an asset. This permanent part-time position requires flexibility across days, evenings, and weekends. Compensation ranges from $21.99 to $23.63 hourly and offers potential benefits including health and dental coverage.

Benefits

Health and dental coverage

Long-term disability insurance

Defined benefit pension plan

Qualifications

• Previous experience in health care or emergency services is an asset.
• Ability to respond and interpret emergency procedures.

Responsibilities

• Receive and transfer calls to patient rooms and hospital administration.
• Assist the public at reception areas and direct them appropriately.
• Oversee building exit procedures during emergencies.

Skills

Effective communication and interpersonal skills

Basic computer skills

Knowledge of telecommunications equipment

Competencies in other languages (French preferred)

Education

Grade XII or equivalent education

Job description

Nova Scotia Health – Switchboard Operator/Receptionist – Halifax Infirmary – QEII.

Posting Closing Date: 19-Jan-26.

About the Opportunity

The Switchboard Operator/Receptionist is responsible for receiving and transferring all calls directed to patient rooms, the hospital general administration, operational lines and internal operator directed calls. The incumbent receives the public at reception areas and directs/assists them to their destination. The position directs building exit procedures in the event of a fire or evacuation order and provides internal operational services such as pager issuance and information dissemination.

About You

• Grade XII or equivalent education required.
• Previous experience in health care, emergency or related field is an asset.
• Knowledge in operation of telecommunications equipment and basic computer skills.
• Demonstrated effective communication and interpersonal skills.
• Ability to respond to follow and interpret emergency procedures.
• Competencies in other languages an asset; French preferred.

Hours

• Permanent Part‑Time Position 35 Hours Bi‑weekly.
• This department operates 24/7; days, evenings, and weekends are required.

Compensation and Benefits

$21.99 – $23.63 hourly. Successful candidates may be eligible for our benefits package which includes health, dental, travel, long‑term disability, life insurance coverage and a defined benefit pension plan.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative at all job levels of the people we serve. We encourage all qualified applicants who self‑identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA to apply and self‑identify.