Communication Clerk ED (GMCH) #2025-233

Groves Hospital & Foundation; Centre Wellington; On-site; CAD 30,000 - 60,000; Part time

Job summary

A community hospital in Ontario is seeking a Regular Part Time Communication Clerk for the Emergency Department. Responsibilities include facilitating communication, providing clerical support, and managing patient records. The ideal candidate has medical terminology training and experience as a unit clerk, especially in Emergency settings. This position requires strong communication and organizational skills with the ability to work flexible shifts. Salary ranges from $25.31 to $27.04 per hour.

Qualifications

• 1 year of unit clerk experience within the last three years, preferably in Emergency.
• Excellent clerical proficiency and documented dependability.

Responsibilities

• Facilitate effective communication in the Emergency Department.
• Provide reception and clerical support.
• Manage patient admissions, discharges, and transfers.
• Process physician orders and maintain clerical supplies.

Skills

Medical terminology

Proficiency in Microsoft Office (Word, Excel, Outlook)

Communication skills

Interpersonal skills

Organizational skills

Time management

Education

Medical Office Administration Certificate

Tools

Meditech programs (ADT, Order Entry)

Job description

December 12, 2025

GROVES MEMORIAL COMMUNITY HOSPITAL

POSTING #2025-233

COMMUNICATION CLERK – EMERGENCY

(REGULAR PART TIME)

A Regular Part Time Communication Clerk opportunity is available in the Emergency Department of Groves Memorial Community Hospital.

This position is unionized with UNIFOR, Local 1106.

Responsibilities:

This position is responsible for facilitating effective communication and providing reception and clerical support to the Emergency Department including:

• Electronic Registration/Admission/Discharge/Transfer of Emergency Department patients
• Assessing medical records
• Reporting requirements on provincial web based programs
• Responding to patient and health care team requests by phone and in person
• Word processing
• Processing physician orders, consultations
• Chart assembly, filing, requisition completion, form photocopying
• Arranging tests/procedures and transportation
• Maintaining clerical supplies in the department
• Answering dispatch phones, organizing Critical
• Assisting with daily staffing needs and call in procedures
• Maintaining switchboard duties after hours.

Qualifications:

• Medical terminology course required
• Medical Office Administration Certificate (or related program) preferred
• Minimum 1 year unit clerk experience within the last three (3) years with preference being given to those with Emergency experience.
• Skilled in computer applications including Microsoft (Word, Excel, Outlook) and Meditech programs (ADT and Order Entry an asset)
• Excellent clerical proficiency
• Exceptional communication and interpersonal skills
• Strong organizational and time management expertise to cope in a challenging and often stressful environment
• Documented dependability (excellent attendance record)
• Satisfactory performance and attendance required
• Satisfactory Reference Checks required prior to start date
• Must provide a Police Vulnerable Sector Check
• Must complete a Pre-Employment Health Assessment prior to being hired

Hours of Work: The successful candidate must be able to work all assigned shifts by the hospital including nights, weekends and statutory holidays. Current shifts are 11.25 hours.

Salary: $25.31 - $27.04 per hour

Interested applicants please submit your cover letter and resume on BambooHR at the following link: https://whca.bamboohr.com/jobs by 4:00pm on December 20, 2025.

INTERNAL applicants please apply with your work email address.

EXTERNAL applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

Groves Memorial Community Hospital strives to create a respectful, accessible and inclusive work environment. Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.

Groves Memorial Community Hospital is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.