Commercial Account Manager

BrokerLink; St. Catharines; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading insurance company seeks a Commercial Account Manager in St. Catharines, Ontario. This role involves supporting the Account Executive, managing customer relations, and processing commercial insurance paperwork. The ideal candidate will have strong analytical and communication skills, a background in commercial insurance, and a customer-focused mindset. Embrace a culture valuing integrity and professionalism while enjoying competitive compensation and comprehensive benefits.

Benefits

Flexible health and dental insurance benefits package

Employee Share Purchase Plan (TSX: IFC) program

Paid Time Off including vacation, personal days, and volunteer days

Competitive compensation package with bonus aspect

Qualifications

• 3-5 years experience in commercial insurance.
• RIBO Licensed.
• Previous sales experience is an asset.

Responsibilities

• Assist the Commercial Insurance Account Executive.
• Provide customers with prompt service and advice on insurance.
• Prepare documentation for insurers and clients.

Skills

Analytical skills

Organizational skills

Communication skills

Education

High School and/or Post-Secondary Education

Tools

Epic

Job description

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Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Commercial Account Manager to join BrokerLink and work from one of our Niagara Falls, St. Catharine’s, or Burlington offices in our Southern Ontario, on a Permanent FT Basis.

As part of our employee promise, here are some of the many perks of working with us :

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX : IFC) program with matching aspect
• Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of : Personal days, Volunteer days, Exam / Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024

What the Role Entails :

• Provide assistance to the Commercial Insurance Account Executive
• Provide customers with prompt service by providing advice, help customers understand insurance, discuss customer concerns
• Receive and process all incoming Commercial paperwork
• Assist with quotes to customers, review existing coverage, and update customer file information
• Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
• Process of endorsements, invoices, and follow up on payments
• Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
• Source and obtain additional information requested by the underwriter and complete applications

The Successful candidate will have :

• If you feel you have the equivalent skills, please apply
• High School and / or Post-Secondary Education
• 3-5 years experience in commercial insurance
• RIBO Licensed
• Exposure to Epic is an asset
• Previous sales experience is an asset
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage - https : / / www.brokerlink.ca / campaign / discover-brokerlink

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Insurance

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Commercial Account Manager • St. Catharines, Niagara Region, Canada