Commercial Account Manager

BrokerLink; Ottawa; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading insurance provider in Ottawa is seeking a Commercial Account Manager to join their team. The role requires 3-5 years of experience in commercial insurance and a RIBO license. Responsibilities include assisting the account executive, processing paperwork, and communicating with clients and insurers. Competitive compensation and a diverse work environment are offered.

Benefits

Flexible health and dental insurance benefits

RRSP with Company matching

Competitive compensation package

Employee discount program

Paid Time Off including vacation

Qualifications

• 3-5 years experience in commercial insurance.
• RIBO License is required.
• Ability to handle multiple priorities successfully.

Responsibilities

• Assist the Commercial Insurance Account Executive.
• Provide prompt service and address customer concerns.
• Prepare documentation and process endorsements.

Skills

Commercial insurance knowledge

Customer service

Analytical skills

Organizational skills

Communication skills

Education

High School and/or Post-Secondary Education

Tools

Epic

Job description

Overview

We are looking for a Commercial Account Manager to join BrokerLink and work from our Ottawa Cyrville office in Eastern Ontario, on a permanent full-time basis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX : IFC) program with matching aspect
• Dress for your day, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam / Study Time, Jury Duty and starting at 3 weeks of vacation per year
• Working for an employer regularly recognized as one of Canada’s best employers (Kincentric 2024)

Responsibilities

• Provide assistance to the Commercial Insurance Account Executive
• Provide customers with prompt service by giving advice, helping customers understand insurance, and addressing customer concerns
• Receive and process all incoming Commercial paperwork
• Assist with quotes to customers, review existing coverage, and update customer file information
• Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
• Process endorsements, invoices, and follow up on payments
• Communicate with Insurance companies, negotiate with underwriters on customers’ behalf, negotiate renewal of terms, and follow up with Adjusters on claims status
• Source and obtain additional information requested by the underwriter and complete applications

Qualifications

• If you feel you have the equivalent skills, please apply
• High School and/or Post-Secondary Education
• 3-5 years experience in commercial insurance
• RIBO Licensed
• Exposure to Epic is an asset
• Previous sales experience is an asset
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength. We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.