Commercial Account Executive - Canada

Salesforce, Inc..; Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

Join a dynamic team at an innovative company that values growth and development. As a Commercial Account Executive, you will engage with diverse clients, helping them maximize their Salesforce investments. This role offers a unique opportunity to build trusted relationships with key decision-makers, strategize account plans, and drive growth through effective communication and customer engagement. With a strong emphasis on learning and mentorship, you will receive personalized training to enhance your skills and career trajectory. Be part of a forward-thinking organization that prioritizes social responsibility and employee well-being.

Benefits

Health insurance

Life insurance

Retirement plans

Monthly wellness allowance

Flexible time off

Parental benefits

Perks and discounts

Qualifications

• 5-10 years of full-cycle sales experience required.
• Experience in managing accounts for upsell/cross-sell.

Responsibilities

• Develop key customer relationships and drive satisfaction.
• Execute long-term account strategy aligned with customer goals.

Skills

Full-cycle sales experience

Account management

Customer presentations

Strategizing with teams

Job description

Note: By applying to the Commercial Account Executive posting, recruiters and hiring managers supporting multiple cloud offerings across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some positions may be office-based, office-flexible, or remote depending on the team.

Our up-market Commercial team works with growing organizations of 250-10,000 employees. You will have the opportunity to work in a fast-paced team with various customers and receive personalized training and career opportunities.

Commercial Business Unit

Mid-Commercial (201-1000 employees)
General Commercial (1001-5000 employees)
Enterprise Corporate Sales (5000+ employees)

You may be aligned to the following verticals and/or clouds:

• Financial Services
• Healthcare & Life Sciences
• Retail & Consumer Goods
• Comms, Media and Tech
• Public Sector
• Marketing Cloud
• Slack
• Tableau
• Specialization Cloud
• Digital

Day to Day

Our Commercial Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform. They build positive, trusted relationships with key team members and C-suite decision makers, helping customers realize value from their Salesforce investments. You will develop opportunities through warm leads and whitespace prospecting.

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and execute the long-term account strategy aligned with customer business objectives
• Coordinate internal Salesforce resources to meet customer needs
• Perform account planning at assigned accounts, ensuring strategic alignment with Prime and Cloud sales resources
• Communicate Salesforce value proposition to existing and new customers
• Drive growth within assigned accounts

Preferred Qualifications

• 5-10 years of full-cycle sales experience, with at least 3 in the field
• Experience managing existing accounts to drive upsell/cross-sell or focusing on new logo acquisition (Hunter role)
• Ability to build and deliver customer presentations
• Ability to strategize with extended teams
• Experience evaluated based on core role competencies, including extracurricular leadership, military service, volunteer roles, or work experience

Working at Salesforce

Salesforce emphasizes learning and development, with a comprehensive onboarding, including product bootcamps, mentorship, and regular coaching.

Benefits

We are committed to social responsibility through the Pledge 1% model, providing product, grants, and community service. We are recognized in PEOPLE’s Top 50 Companies that Care and Fortune’s Change the World list. Benefits include:

• Health, life insurance, and retirement plans
• Monthly wellness allowance
• Flexible time off and leave policies
• Parental benefits
• Perks and discounts