Collision Repair Customer Experience Specialist

Mobile Auto Solutions, LLC; Brampton; On-site; CAD 43,000 - 60,000; Full time

Job summary

A leading auto repair service in Brampton seeks a Customer Service Representative to provide exceptional customer experiences. In this role, you will manage relationships with customers and insurance partners while supporting the repair facility team. The ideal candidate has at least one year of customer service experience, preferably in the automotive sector, and excellent communication skills. This position offers competitive compensation ranging from $43,000 to $60,000 annually, along with comprehensive benefits including medical and dental coverage.

Benefits

Comprehensive medical benefits

RRSP with company match

Career growth opportunities

Ongoing training

Annual paid vacation time

Qualifications

• 1 year of customer service experience, ideally in the automotive industry.
• Ability to communicate effectively, verbally and in writing.
• Enthusiastic and friendly demeanor.

Responsibilities

• Provide friendly customer service over the phone, in person, and over email.
• Schedule appointments for vehicle repair using the repair management system.
• Ensure timely processing of insurance assignments.

Skills

Customer Service

Multitasking

Effective Communication

Microsoft Office

Attention to Detail

Education

High School Diploma

Tools

Google platform

Job description

A leading auto repair service in Brampton seeks a Customer Service Representative to provide exceptional customer experiences. In this role, you will manage relationships with customers and insurance partners while supporting the repair facility team. The ideal candidate has at least one year of customer service experience, preferably in the automotive sector, and excellent communication skills. This position offers competitive compensation ranging from $43,000 to $60,000 annually, along with comprehensive benefits including medical and dental coverage.