CLK 09R - Team Assistant

Government of British Columbia; Invermere; On-site; CAD 30,000 - 60,000; Part time

Job summary

A governmental organization is seeking a Team Assistant in Invermere, BC, to provide administrative support within a collaborative team dedicated to assisting children, youth, and families. The role involves management of client intake, liaison duties, and direct support for social workers and clinicians. Candidates should have a secondary school diploma and relevant experience in a computerized environment, showcasing strong customer service abilities, teamwork, and independent work. Full-time on-site work is required for this part-time position, ensuring that applicants are situated within BC at the time of employment.

Qualifications

• 6 months of related experience in a computerized environment.
• Experience providing quality customer service professionally.
• Experience working in a multi-disciplinary team environment.

Responsibilities

• Provide program, administrative, and clerical support.
• Complete intake and liaise with clients and partners.
• Support clinicians and social workers in their duties.

Skills

Customer service skills

Ability to work independently

Team collaboration

Computer literacy

Education

Secondary School graduation

Tools

Microsoft Office

ICM applications

MIS computer applications

Job description

The Team

The Invermere office is an established, collaborative team of six that supports children, youth, and families through close work with child protection services, social workers, and Children & Youth Mental Health clinicians. Working side by side with social workers, child protection staff, and Children & Youth Mental Health clinicians, the team supports one another in a fast‑paced and often sensitive environment. Everyone plays a part in creating a welcoming, inclusive space where families feel respected and supported, and where collaboration with community partners and leadership is part of everyday work.

The Role

As a Team Assistant with the Ministry of Children and Family Development, you provide essential program, administrative, and clerical support, working directly with professional staff on program responsibilities. You are the first point of contact for the public, completing intake, liaising with clients and partners, and supporting clinicians and social workers, while also covering office manager duties when required. Your work directly contributes to helping families access services, promoting equitable access to care, and creating a welcoming, supportive environment for children, youth, and families, particularly within Children & Youth Mental Health (CYMH).

Qualifications: Education and Experience Requirements

• Secondary School graduation (Dogwood, GED) and 6 months related experience; OR
• An equivalent combination of education and experience may be considered.

Related months of experience must be in each of the following:

• Experience working in a computerized environment using various computer applications and databases. (For example: Microsoft Office applications including Word Excel, Outlook) for word processing, spreadsheet, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.

Preferences may be given to applicants with:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

For questions regarding this position, please contact [e-mail].

About this Position:

There is one part time position available (35 hour bi weekly). This position has full time on-site requirements. An eligibility list may be established to fill both current and/or future permanent vacancies. A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required. Employees of the BC Public Service must be located in BC at the time of employment.

How to Apply:

Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO-

Please do not submit a cover letter as it will not be reviewed.

Resume: YES-

Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES-

You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.