Client Experience & Order Coordinator

WizeHire, Inc; Appleton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local engraving company is seeking a Customer Experience Coordinator to enhance customer interactions through email and in-person contact. This individual will manage quotes, coordinate orders, and ensure customer satisfaction. The ideal candidate will have strong communication skills, attention to detail, and the ability to learn about custom products. Compensation is set at $17 per hour, and the role involves light administrative and marketing tasks as well. The environment requires a flexible weekday schedule to accommodate various customer needs.

Qualifications

• Strong communication and interpersonal skills are essential for effective customer interactions.
• Attention to detail ensures accurate quotes and orders.
• Basic computer skills are necessary for order entry and communication.

Responsibilities

• Assist customers primarily via email and through face-to-face and phone interactions.
• Prepare accurate quotes based on customer specifications.
• Build positive relationships with customers to support repeat business.

Skills

Strong communication and interpersonal skills

Close attention to detail and accuracy

Basic computer skills (email, Word, Excel)

Ability to learn custom manufacturing and engraving processes

Professional, dependable, and customer-focused

Job description

A local engraving company is seeking a Customer Experience Coordinator to enhance customer interactions through email and in-person contact. This individual will manage quotes, coordinate orders, and ensure customer satisfaction. The ideal candidate will have strong communication skills, attention to detail, and the ability to learn about custom products. Compensation is set at $17 per hour, and the role involves light administrative and marketing tasks as well. The environment requires a flexible weekday schedule to accommodate various customer needs.