Client Experience Advisor — Banking Help & Digital Onboarding

RBC; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Vancouver is seeking a client-focused sales expert to maximize client interactions and enhance their banking experience. In this role, you will engage with clients, provide banking assistance, and demonstrate digital banking tools. Successful candidates will have strong problem-solving skills, a passion for client service, and the ability to work flexible hours. This full-time position offers competitive compensation and comprehensive benefits, with growth opportunities within the company.

Benefits

Competitive compensation

Bonuses

Flexible benefits

Career advancement opportunities

World-class sales training

Qualifications

• Passion for client service and success in a target-driven sales environment.
• Strong problem-solving and relationship-building skills.
• Flexibility and eagerness to learn.
• Digital literacy across smartphones, tablets, and laptops.
• Availability to work all business hours.

Responsibilities

• Engage clients proactively to identify needs and opportunities.
• Provide education and advice on banking services.
• Assist clients with a range of financial transactions.
• Resolve and prevent banking issues for clients.
• Maintain relationships with partners to leverage business opportunities.

Skills

Adaptability

Client Centricity

Communication

Digital Literacy

Problem-solving

Job description

A leading financial institution in Vancouver is seeking a client-focused sales expert to maximize client interactions and enhance their banking experience. In this role, you will engage with clients, provide banking assistance, and demonstrate digital banking tools. Successful candidates will have strong problem-solving skills, a passion for client service, and the ability to work flexible hours. This full-time position offers competitive compensation and comprehensive benefits, with growth opportunities within the company.