Client Engagement Pro — Banking Center (On-site)

CIBC; Campbell River; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading bank is seeking a Client Engagement Representative in Campbell River. You will be the first point of contact for clients, assisting them with their banking needs and introducing them to appropriate team members. The ideal candidate will have strong client service skills, be digitally savvy, and engage purposefully with clients to enhance their experience. This full-time position offers a supportive work environment with opportunities for development.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Qualifications

• Ability to engage with clients and understand their needs effectively.
• Strong problem-solving skills in a client-facing environment.
• Digital savviness and adaptability to technology.

Responsibilities

• Engage clients and manage their banking needs effectively.
• Utilize technology to assist clients with mobile banking.
• Collaborate with team members to enhance client experiences.

Skills

Branch Banking

Client Service

Customer Engagement

Customer Experience (CX)

Identifying Opportunities

Product Knowledge

Job description

A leading bank is seeking a Client Engagement Representative in Campbell River. You will be the first point of contact for clients, assisting them with their banking needs and introducing them to appropriate team members. The ideal candidate will have strong client service skills, be digitally savvy, and engage purposefully with clients to enhance their experience. This full-time position offers a supportive work environment with opportunities for development.