Client Account Manager

Outreach Management; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A client solutions provider in Toronto is seeking a dedicated Client Account Manager to enhance client relationships and drive success. The ideal candidate will manage client accounts, collaborate with internal teams, and ensure high service standards. This role offers a team-focused culture, competitive compensation, and opportunities for career advancement.

Benefits

Team-focused culture

Hands-on training

Competitive compensation

Advancement opportunities

Qualifications

• Experience in account management, client success, or customer service is a plus.

Responsibilities

• Manage and nurture positive relationships with clients.
• Act as the primary manager of client accounts.
• Collaborate with internal teams to meet client needs.
• Track client progress and manage key performance metrics.
• Collect and share client feedback.
• Proactively address challenges in the client experience.

Skills

Strong communication skills and a client-centered approach

Proven ability to manage multiple client accounts

Problem-solving mindset

Self-motivated individual

Job description

We are looking to hire a dedicated Client Account Manager to join our team!

At Outreach Management, we specialize in creating long-lasting client partnerships by providing tailored solutions that drive success. As a Client Account Manager, you’ll be at the center of our client relations, using your skills as a manager to enhance client satisfaction and foster growth. This is an ideal role for an organized, proactive manager who thrives on building relationships and ensuring clients reach their goals.

Client Account Manager Responsibilities

• Manage and nurture positive relationships with clients, understanding their goals and offering solutions
• Act as the primary manager of client accounts, addressing inquiries and offering support when needed
• Collaborate with internal teams to meet client needs efficiently and resolve any concerns
• Track client progress, manage key performance metrics, and provide insightful updates to clients
• Collect and share client feedback to help improve products and optimize client satisfaction
• Proactively identify and address any challenges in the client experience to maintain high service standards

What We’re Looking For

• Strong communication skills and a client-centered approach
• Proven ability to manage multiple client accounts and stay organized in a fast-paced environment
• Problem-solving mindset and a proactive approach to addressing client needs
• Previous experience in account management, client success, or customer service is a plus
• A self-motivatedindividual with a dedication to client success and teamwork

Why Join Outreach Management?

• A team-focused work culture that encourages your input and professional growth
• Hands-on training and career development opportunities in client account management
• Competitive compensation and benefits, recognizing your contributions as a manager
• Advancement opportunities in client success and account management

Ready to make an impact as a Client Account Manager? Apply today!

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