Change Management Partner

Charles River Labs; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading contract research organization is seeking a Change Management Partner in Montreal to drive the successful adoption of new technologies and processes. This role requires a Bachelor’s degree and 5 years of related experience in change transformation. The successful candidate will coordinate with various teams to execute change management strategies and develop effective communication methodologies. The position offers a competitive benefits package, including up to 85% health and dental coverage and a permanent full-time role.

Benefits

Competitive benefits

Employee and family assistance program

4 weeks’ Vacation & 10 Personal days policy

Qualifications

• Minimum 5 years of experience in organizational development or project delivery.
• Experience implementing successful large-scale changes in global organizations.
• Ability to incorporate change strategies with any project methodology.

Responsibilities

• Execute change management strategies for user adoption.
• Assess change impact and align adoption approaches.
• Develop audience-specific communications.

Skills

Exceptional communication skills

Ability to connect with all levels in an organization

Experience in change transformation

Collaboration in a team environment

Analytical skills

Education

Bachelor’s degree in business administration or related

Master’s degree preferred

Job description

Job Summary

As a Change Management Partner for our Information Technology (IT) team, you will help deliver value through the adoption of new technology, processes, and roles. The Partner will work on some of our most complex and ambitious initiatives and will be creating and executing the change management strategies that balance measurable adoption results with rapid, incremental delivery. A great candidate is one who is quickly able to shift from creating strategic vision with an executive audience to understanding how to drive a transformational roadmap across many groups to tactical delivery in partnership with working team members.

In this role, primary responsibilities include:

• Execute change management strategies that create measurable impact on user adoption and proactively address resistance risks
• Pull from multiple change methodologies to select what will be most effective for the specific stakeholders and initiatives, even if multi-phased and complex
• Understand and use a solid, easy to deploy transformation methodology that enables a large organization to undergo complex changes
• Assess change impact of complex solutions and align adoption approach to address impacts in order of risk
• Focus on defining success metrics and measurable outcomes for the people side of change
• Support delivery of core activities related to stakeholder assessment, change impacts, readiness assessments, communication, training, and sustainability of the change
• Ability to develop communications that are audience- and project-specific, easy to understand, and deliver value
• Confidently work across departments, geographies, and build a coalition of support at the local level
• Collaborate and support with other change leads across the organization
• Drive ongoing improvements in the value delivered by the adoption practice

Key Elements

The minimum qualifications required for this position are as follows:

• Bachelor’s degree or equivalent in business administration, organizational development, behavior, change management, communications, or related discipline. Master’s degree or equivalent strongly preferred
• Minimum 5 years of related experience in people and change transformation, organizational development, project delivery work, or a combination of the above
• Experience implementing successful large‑scale changes in global organizations
• Ability to incorporate change strategies with any project methodology (e.g., Agile, waterfall, etc.)
• Exceptional communication, facilitation and listening skills and ability to connect with all levels in an organization
• Ability to “connect the dots” across a complex program of adoption needs
• Experience using measures and analytics to tell the “people” story related to a change both to baseline current state and to show progress in future state
• Desire for working in a highly collaborative environment

Role Specific Information

• Location: Remote (from one of our Canadian sites)
• Annual bonus based on performance
• Schedule: Daytime between Monday and Friday
• Permanent position as of the hiring, full‑time 37.5 hrs per week

Why Charles River?

• Competitive benefits as of the hiring. We pay up to 85% of premiums (health & dental coverage)
• Employee and family assistance program
• Excellent welcome program for new employees as well as in‑house advancement and career development opportunities
• Access to a doctor and various health professionals (telemedicine)
• 4 weeks’ Vacation & 10 Personal days policy
• Many social activities

If you are interested in contributing to the well‑being of our communities, not only across the country but around the world, please join us.This is Your Moment.

About Safety Assessment

Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state‑of‑the‑art facilities, and expert regulatory guidance. From individual specialty toxicology and IND‑enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.

About Charles River

Charles River is an early‑stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non‑GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity, and increases speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies, hospitals, and academic institutions worldwide.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, excellent science, and strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well‑being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position, these may include: bonus/incentives based on performance, 401(k), paid time off, stock purchase program, health and wellness coverage, employee and family wellbeing support programs, and work‑life balance flexibility.

Equal Employment Opportunity

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e‑mail message to [e-mail]. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.