Catering Coordinator

Gourmet Cuisine; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading catering company in Toronto is looking for a full-time Operations Coordinator. In this role, you will be responsible for managing event coordination, handling invoices, and providing administrative support to the sales team. Ideal candidates will possess previous experience in catering operations and demonstrate a professional presence in communications. Flexibility for occasional early mornings, evenings, and weekends is necessary. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys working independently.

Qualifications

• Experience in catering operations is essential.
• Ability to work independently and manage stress effectively.
• Strong communication skills in person, on the phone, and via email.

Responsibilities

• Answer incoming phone calls and emails professionally.
• Pre-qualify leads and process turnovers to the Sales team.
• Coordinate events for repeat clients.
• Process and track invoices, manage day-to-day accounting.
• Create delivery schedules and book staff for events.

Skills

Previous experience in catering operations

Personable & professional presence

Calm under pressure

Familiarity with current technology

Job description

We've been providing unparalleled fine catering and event planning services for private and corporate functions since 1991. From menu creation to presentation to event logistics, we deliver outstanding dining experiences that people remember well after they leave. As a full service events company, we provide a variety of menu options, serving staff, bartenders, chefs, rentals, entertainment, valet, floral and decor.

Whatever vision you have for your event, our chefs and special events team will take it above and beyond your expectations.

Gourmet Cuisine is a fast paced catering company located downtown Toronto. We provide corporate & special event catering to events ranging from 10 to 5,000 guests.

Job Description

DUTIES INCLUDE:

• Answer all incoming phone calls and emails in a timely and professional manner
• Pre-qualify new leads and process all turnovers to the Sales team
• Coordinate events for regular repeat clients, including confirmation of their needs, the creation and distribution of event orders, and post event follow up
• Oversee the day to day accounting tasks such as processing and tracking invoices, closing out the fiscal week, and running reports
• Book staff and rental items for catering events
• Create the daily delivery schedule and distribute to the operations team
• Coordinate hiring and on-boarding processes for hourly associates
• Daily payroll duties
• Provide administrative support to the sales and management team
• Create and maintain all filing systems and back up files for records, reports, and documents
• Participate in local networking organizations, community, and industry events as assigned

Qualifications

• Must have previous experience in catering operations
• Must be able to work independently
• Personable & professional presence in person, on the phone, and within emails
• Up to date with current personal technology and applications
• Must remain calm under pressure and capable of thinking on one's feet
• Must maintain confidentiality

Additional Information

• Full-time, hourly position
• Typically schedule is Monday to Friday 8am-5pm
• Based on business demands, occasional shifts during the early morning, evenings, and weekends may be required