Casualty Claims Adjuster

Crawford & Company (Canada) Inc.; Burnaby; Hybrid; CAD 45,000 - 70,000; Full time

Job summary

A leading insurance claims firm is seeking a Casualty Claims Adjuster in Vancouver, BC. This role allows flexible working arrangements including in-office, hybrid, or fully remote options. The successful candidate will be responsible for investigating and negotiating claims, ensuring compliance with provincial regulations. With a competitive salary range from $45,000 to $70,000 and additional incentives, this position is ideal for individuals with technical experience in casualty claims. Join a team that values growth and community involvement.

Benefits

Incentive compensation

Benefits for wellness

Training programs for career progression

Qualifications

• Minimum 3 years of technical experience in handling casualty claims.
• Independent Adjusting License is required.
• Experience in road adjusting and reporting multi-line claims.

Responsibilities

• Investigation, collection, and analysis of claims information.
• Examine policies and settle claims while maintaining costs.
• Work with managers to maintain client relations.

Skills

Technical experience in handling casualty claims

Customer service skills

Computer and reporting skills (Office 365)

Education

Post-Secondary education in an insurance-related field

CIP Designation

Job description

Overview

We are currently recruiting for a Casualty Claims Adjustment to join our team in Vancouver, BC. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate will evaluate claims through loss investigation and negotiate settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships. The base salary for this position is between $45,000 - $70,000 annually. Additional incentive compensation such as bonuses/commission. Total compensation will be based on prior experience, and qualifications.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations

Qualifications

• Minimum 3 years of technical experience in handling casualty claims and ideally liability work including bodily injury
• Post-Secondary education in an insurance related field will be considered an asset
• Independent Adjusting License is required
• CIP Designation or working towards is required
• Experience in road adjusting including the investigation and detailed reporting of multi-line claims
• Strong computer and reporting skills including Office 365
• A team player with outstanding customer service skills

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary. Pay and incentive plans that recognize performance excellence. Benefit programs that empower financial, physical, and mental wellness. Training programs that promote continuous learning and career progression while enhancing job performance. Sustainability programs that give back to the communities in which we live and work. A culture of respect, collaboration, entrepreneurial spirit and inclusion.