Casual Member Service Rep – Bank Customer Care & Referrals

JN Group Limited; Toronto; On-site; CAD 40,000 - 52,000; Part time

Job summary

A financial institution in Toronto is seeking a vibrant and enthusiastic Member Service Representative (Casual) to provide quality customer service. This role involves assisting members and referring them to products and services, requiring strong communication skills and the ability to work effectively in a team. Candidates should hold a Bachelor's degree and have experience in a financial setting. Applications are open until December 11, 2025.

Qualifications

• Minimum of one year experience within a financial institution.
• Must be eligible to work in Canada.

Responsibilities

• Confirm receipt of referrals and promote good member relations.
• Provide information on products and services to meet customer needs.
• Monitor member and customer experience to ensure service quality.

Skills

Effective communication

Team collaboration

Customer service orientation

Education

Bachelor's Degree in Business Administration or related qualification

Job description

A financial institution in Toronto is seeking a vibrant and enthusiastic Member Service Representative (Casual) to provide quality customer service. This role involves assisting members and referring them to products and services, requiring strong communication skills and the ability to work effectively in a team. Candidates should hold a Bachelor's degree and have experience in a financial setting. Applications are open until December 11, 2025.