Casino Security Officer - Guest Experience & Safety

Hard Rock Hotels; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hotel and casino operator in Ottawa is seeking a security team member to ensure safety and guest satisfaction. Responsibilities include patrolling areas, assisting patrons with inquiries, and preparing incident reports. The ideal candidate will possess a post-secondary diploma in Law and Security, a First Aid/CPR certificate, and strong communication skills. This position promises to deliver an engaging work environment within a vibrant casino setting.

Qualifications

• Minimum of a post-secondary diploma in Law and Security preferred.
• Current First Aid/CPR Certificate required.
• Ability to obtain registration as a Category 2 Gaming Assistant.

Responsibilities

• Patrol casino areas to establish security presence.
• Assist patrons with inquiries and situations.
• Prepare detailed incident reports.

Skills

Strong analytical skills

Verbal communication skills

Written communication skills

Knowledge of gaming industry

Education

Post-secondary diploma in Law and Security

First Aid/CPR Certificate

Tools

Computer software packages

Job description

A leading hotel and casino operator in Ottawa is seeking a security team member to ensure safety and guest satisfaction. Responsibilities include patrolling areas, assisting patrons with inquiries, and preparing incident reports. The ideal candidate will possess a post-secondary diploma in Law and Security, a First Aid/CPR certificate, and strong communication skills. This position promises to deliver an engaging work environment within a vibrant casino setting.