Care Coordinator - Health & Wellness Clinic (Part-Time)

Lifemark; Alberta; On-site; CAD 40,000 - 55,000; Part time

Job summary

A prominent physiotherapy clinic in Sherwood Park is seeking a Care Coordinator. This role involves answering calls, assisting patients with paperwork, scheduling appointments, and ensuring a positive customer service experience. Ideal candidates should possess strong communication and organizational skills, with an emphasis on providing excellent patient care. The clinic values inclusivity and encourages applicants from diverse backgrounds to apply.

Benefits

Positive and comforting work environment

Pathways for management and corporate leadership

Collaborative team atmosphere

Qualifications

• Previous experience in a private health care setting is considered an asset.
• Excellent communication and interpersonal skills are required.
• Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset.

Responsibilities

• Answer calls and greet patients, providing excellent customer service.
• Coordinate detailed intake of information from patients.
• Assist patients with paperwork to ensure accuracy.
• Schedule patient appointments and maintain medical records.
• Collect payment at the time of service.
• Track funding coverage to ensure approval.

Skills

Organizational skills

Communication skills

Customer service

Multi-tasking ability

Education

High School Diploma or equivalent

Post secondary education in Medical Office Administration

Job description

A prominent physiotherapy clinic in Sherwood Park is seeking a Care Coordinator. This role involves answering calls, assisting patients with paperwork, scheduling appointments, and ensuring a positive customer service experience. Ideal candidates should possess strong communication and organizational skills, with an emphasis on providing excellent patient care. The clinic values inclusivity and encourages applicants from diverse backgrounds to apply.