(CAN) Self Checkout Attendant

Walmart Canada Corp; Town of Cochrane; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Alberta is seeking a Self-Checkout Attendant to provide excellent customer service and assist customers at self-service checkout. Duties include keeping the area organized and educating customers on self-service options. An ideal candidate should have strong communication skills and a commitment to maintaining a positive shopping experience. Compensation starts at $16.15 per hour and varies based on experience.

Qualifications

• Must provide exceptional customer service and assist with transactions.
• Must maintain a clean and organized self-service area.
• Ability to educate customers on self-service options.

Responsibilities

• Keep the area neat, clean, and organized.
• Educate customers on the use of self-service options.
• Assist customers during self-service checkouts.

Job description

Position Summary

Working as a Self‑Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self‑Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self‑service area(s). If you are looking for an exciting job in customer service or retail, working as a Self‑Checkout Attendant may be a great fit for you!

What you’ll do

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.


2. Educates customers on the correct and efficient use of self‑service options, when applicable.


3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.


4. Observes the activities of a customer to determine when and if assistance is needed.


5. When self‑service interventions and quality checks are required, politely explains the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self‑serve checkout options.


6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.


7. Calls the Customer Service Manager when the self‑service area(s) is low on cash or has a technical issue.


8. Returns Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $16.15. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

15 Quarry Street West, Cochrane, AB T4C 0W5, Canada

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