(CAN) Customer Fulfillment Associate

Walmart Canada; North Vancouver, Halifax Regional Municipality; On-site; CAD 60,000 - 80,000; Full time

Job summary

Walmart Canada is seeking a Customer Fulfillment Associate to ensure efficient order assembly and maintain high customer satisfaction. This role involves picking, packing, and dispensing online orders while adhering to safety and hygiene standards. The position offers a competitive hourly rate and opportunities for training and development.

Benefits

Stock Options

Deferred Profit Sharing

Paid Time Off

Holiday Pay

Training & Development

Store Discount

Qualifications

• Flexible and adaptable to varied schedules.
• Strong listening and communication skills.
• Ability to follow strict safety and food hygiene procedures.

Responsibilities

• Pick and assemble orders from temperature-controlled areas.
• Document and label orders accurately.
• Participate in continuous improvement initiatives.

Skills

Flexibility

Customer-focused attitude

Listening skills

Communication skills

Team player

Attention to detail

Job description

As an Customer Fulfillment Associate at Walmart Canada, you’ll be the welcoming face our customers see each time they visit our stores. You’ll offer a helping hand and keep our shelves full of the great products that our customers want and expect so that they come back time after time.

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Working in this role means picking, packing and dispensing online orders with high-quality standards and accuracy while adhering to strict safety and food hygiene procedures. If you’re looking for an exciting job in customer service and retail, this position offers the chance to develop your skills and contribute to customer satisfaction and loyalty.

About the role: Customer Fulfillment Associate

You will efficiently pick and assemble orders from various temperature-controlled areas, ensuring “On-Time” delivery to customers. Attention to detail is key when distinguishing between similarly named products, verifying exact quantities, and applying correct product codes.

You’ll also document and label orders accurately—interpreting pick slips, packaging details, and shipping labels—optimize tote fill for space efficiency, and maintain a clean, hygienic work area. Participation in continuous improvement initiatives and flexibility to adjust work assignments based on customer requests will help drive operational excellence.

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Benefits and Salary

• Competitive hourly rate starting from $17.55/hr*
• Stock Options & Deferred Profit Sharing
• Paid Time Off & Holiday Pay
• Live Better U Training & Development
• Store Discount & EQ Health

*Rate determined by relevant experience

Job Type: Regular/Permanent, Hourly

Pay Rate: From $17.55 / hour

Requirements / Skills

• Flexible and adaptable to varied schedules (mornings, afternoons, evenings, nights)
• Helpful with a positive, customer-focused attitude
• Strong listening and communication skills
• Team player who supports continuous improvement
• Ability to follow strict safety and food hygiene procedures
• Attention to detail when picking, packing and labeling orders

How to Apply

Ready to deliver exceptional service and grow with Walmart Canada? Click below to apply now:

Know someone who might be interested? Share this job posting and help them join Walmart Canada!

This Customer Fulfillment role offers the chance to excel in efficient order assembly and develop strong customer service skills. Highlight your ability to maintain accuracy under pressure and your passion for delivering fresh, high-quality products.

Showcase experiences where you optimized workflows—such as improving tote packing efficiency or suggesting layout changes—to demonstrate your continuous improvement mindset. Emphasize any instances where you upheld stringent safety and food hygiene standards, ensuring a clean, compliant environment.

When applying, underline your flexibility with varied shifts and your proven track record as a supportive team player. Concrete examples of resolving customer inquiries and maintaining order accuracy will set you apart.