Cafe Manager

Groupe Compass Quebec ltée.; Kitchener; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading food services company is looking for a Cafe Manager in the Region of Waterloo. In this role, you will manage and lead a team, ensuring excellent service for office employees and visitors. Key qualifications include two years of food service management experience and outstanding client relationship skills. Join us and help provide an unforgettable experience for our clients.

Benefits

Health and safety initiatives

Comprehensive health benefits

Diversity and inclusion programs

Qualifications

• At least two years of related food service management experience.
• Strong motivator, mentor and leader.
• Outstanding client relationship skills.
• Excellent communication skills.

Responsibilities

• Provide engaging service to all office employees and visitors.
• Lead a team and manage HR functions.
• Ensure compliance with health and safety guidelines.
• Coordinate with vendors and catering suppliers.
• Perform administrative tasks related to team management.

Skills

Food service management

Client relationship skills

Communication skills

Team player

Detail-oriented

Tools

Google

Android

Job description

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Restaurant Associates?

Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination. Join us.

Job Summary

Now if you were to come on board as a Cafe Manager, we’d ask you to do the following for us:

• Provide engaging and anticipative service to all office employees, executives, and visitors.
• Lead a team and manage all HR functions, support, payroll and associate development plans
• Perform administrative tasks and provide guidance to team in completion, including time-off and daily coverage schedules
• Coordinate day-ahead team reviews and daily activities to ensure timely, accurate completion of tasks
• Inspire, motivate, and engage staff to prioritize excellent customer service and hospitality above all else
• Work closely with facilities, local technology teams, and other key stakeholders to ensure a flawless in office experience
• Coordinate with external vendors and catering suppliers as required, ensuring the highest level of satisfaction for in office and external meetings and events
• Support and carry out security, fire, health, and safety guidelines as required
• Coordinate with 3rd party vendors relating to systems, maintenance, etc.
• Ensure excellent client relationships and client satisfaction with the service and menu options.
• Achieve compliance with Compass’ Quality Assurance, Occupational Health and Safety Act and WHMIS regulations.
• Initiate frequent workplace inspections and WHMIS training of all staff and effectively manage all.

Role

Think you have what it takes to be our Cafe Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• At least two years of related food service management experience with at least one year of catering experience.
• A strong motivator, mentor and leader with management skills.
• A detail-oriented individual and a strong team player.
• Outstanding client relationship skills.
• Excellent communication skills (written and verbal).
• Google and Android skills is an asset.
• Culinary knowledge and experience is an asset.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.